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Does anyone have any good documentation on how to get LAN CTE to work with Outlook 2007? Im unsure of how to set it up so that I can dial from my contacts to a VoiP phone on my desk. Thanks in advance.

I have a BCM50 REL 1 and cannot get caller line ID to appear on a 2nd incoming call transferred to handset. When the user is on the phone he wants a 2nd call transferred to him to have CLID to appear so he can make the decision to switch to the other call or not. Caller ID on the call is...

Can anyone point me to a couple good online references for CATV design? I'm trying to find out how to appropriatly size a trunk cable for CATV systems....what size P3 cable do I need etc...

Can anyone confirm that the IP2033 ACU works with the BCM 400, REL 4.0 and that you can Hot Desk this IP2033 to any of the other IP phones such as the 1120E and 1140E? Any info is appreciated. Thanks.

Is there a way to turn off the call record announcement in a BCM200? It is legal in my area to not have to announce that the call is being recorded. Any help is appreciated. Thanks in advance.

We have a branch office VPN setup using DSL between two locations. One end is a Contivity 221 and the head office is a Firebox 500. When the branch office users use the internet I would like to have it set up so that their traffic passes through our firebox in order to get filtered using our...

I have a customer that has two companies within his building. He has one incoming internet connection that he wants to share between the two companies. The companies need to be on two seperate secure networks yet share the same interent. One of the companies wants to set up a Branch offie VPN...

I am having a real problem with one way speech path on two BCM's across two sites. Here is the config. Site A Contivity 1010 - x.x.1.x BCM50 - Gateway set to 1010 IP as above. IP2004 - x.x.1.x Site B Contivity 221 x.x.0.x IP2004 - x.x.0.x Gateway set to 221's IP S1 set to IP of BCM Call...

I am STUMPED! Here is the configuration. Site A has a BCM50 connected to a contvity 221 which is connected to DSL internet. Site A also has one IP 2004 handset that is up and running. Site B is a remote location with DSL and a IP2004 handset connected to a contivity 221. There is a Branch...

Does anyone have and suggestions as to why our BCM50 wont display the caller ID of the 2nd incoming caller? I have two intercom keys programmed and while on one call all I see is the line number the 2nd call is coming in on rather then the caller id. Our old MICS use to do this no problem. Is...

I have a customer that has a BCM400 that wants to have a night service button installed however they are using PRI lines and I cant seem to get it to work. Is there something different I need to be doing because they are PRI lines?

We have a customer with Two BCM 50's. They currently have one VoIP trunk at each end installed so they can intercom between the two systems. We have the two systems communicating and we can intercom, however the phones show the target line ID rather then the extension that is calling across the...

Does anyone know of a good step by step guide for setting up a dialing plan for two networked BCM50e's? WE have the two units and the required keycodes however we are a bit lost as to how to program the two. Does a branch office VPN need to be created between the two BCM's for the telphony or...

Which doorphone is best to be used with an Option 81C? We just want to have the doorphone act as an extension on the system. Will the BST doorphones from BCM work on the system? TIA

Is it possible on the BCM 200 to have wo sources of music? I would like to have our on hold to be our on-hold marketing info, yet when users actiavte feature 86 on their handset that would be a different source such as a radio or IP music. Is this possible? Thanks in advance. Kevin

How do I set this up on a BCM 200 3.7 software? I want to have our receptionist forward calls to extensions and when the voicemail play to have the users press 6 to page them throughout the building. All the documentation says is the following.... "With Park and Page external callers can press...

How do I change the volume of the Page TONE on a BCM 3.7? The volume of the actual page is good, however the tone is not being heard on some handsets, especially the IP sets. Any help is appreciated. Kevin

Some users do not have voicemail set to pick up after so many rings. Is there a way when I call their extension to transfer to their voicemail without having to hang up and use direct voicemail feature? On NEC's I know you can hit '7' after you have dilaed their extension to transfer directly...