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  • Users: actelcom
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  1. actelcom

    Networked Norstars that cant dial 9-911

    I have 2 Norstars networked together. Each Norstar has its own ATT Local / LD PRI. The ATT PRIs will not support 911/611 etc, so I have 4 POTS lines on System A to support these calls. I just added system B, and need to use the POTS lines of system A for these calls. I am using CDP. System A...
  2. actelcom

    Networked Norstars running CDP

    I have 2 Norstars networked together. Each Norstar has its own ATT Local / LD PRI. The ATT PRIs will not support 911/611 etc, so I have 4 POTS lines on System A to support these calls. I just added system B, and need to use the POTS lines of system A for these calls. I am using CDP. System A...
  3. actelcom

    Music on Hold for M2250 Calls

    Is there a way for calls ringing to a M2250 to hear music while waiting to be picked up by the attendant.
  4. actelcom

    FROA ON CS 1000

    I have a basic ACD that I am trying to force the first Ran Route. I have FROA set to yes, but if an agent is available, it will skip the route, and present the call to the agent.

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