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  1. pingupikachu

    Act Screen Pop - version 8

    Hi Guys, using Phone Manager Pro, I can pop version 6 of this no problem, just cant seem to get it running on version 8. I point it at the relevant ADF file but nothing happens when I dial into a DDI. I have also tried popping it as an external program, point at the exe file. Any ideas? Did...
  2. pingupikachu

    CCC Report required, is this possible?

    Hi Guys, just a quick question regarding CCC reports. My customer wants to know if there is a standard report which can show them the following information. Calls into a single DDI which are answered by reception, then the reception overflow, then lost. I have run the DDI Routing report, on...
  3. pingupikachu

    Dial Delay Count / shortcode issue.

    Hi Guys, just installed an IP406. Extn numbers are 200 - 250 matching old system numbers. I have set an unpark shortcode of 2XXX so parked calls can be picked up from any extension. I also set the dial delay to 4 digits. This all works fine. The problem is when users dial a local telephone...
  4. pingupikachu

    2 IPO connected over wan, calls to go over BT

    Hi guys wondering if you can help me with this. I have 2 sites connected via vpn. Calls over the vpn are ok, but they have suffered from quite a few voip errors, so want to just send all calls over BT, but still use the SCN features. I have set shortcodes up so a dialled extn matches the DDI at...

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