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Hello; Have a BCM 50 where users complain they can't "pick up another call" from thier desk. Realized that no pickup groups were assigned. Now, intercom calls (within the office) can be picked up by F75. Before were "denied in admin". Now the users complain that it doesn't work with calls...

We have a problem with calls being "too loud" from one of our location: Background: Location # 1 (Main Location) BCM 50 SW Ver. 1.00.2 Location # 2 (Branch) BCM 50 SW Ver. 2.0.2 Location # 3 (New Branch) BCM 50 SW Ver. 6.0.2 Network is T1 MPLS with a CIR of 256kbps at the branch...

Good Morning. (BCM 50) I purchased some like new phones and didn't realize that I would be getting a 7316, not a 7316E model. I'm not sure what all differences are, but do know the small speakerphone button located between mute and headset isn't present (just plastic). When I connected the...

Hi; I might be a little over my head here, but here's the issue nonetheless: Background: BCM-50, T-1 PRI with 6 blocks of DID's. Installed 10/2004. Been working mostly without any incidents. I have a telecom and IT background, but have never been a "phone guy". Becasue the company that...

Hi, BCM 50, Installed for about 9 months, been having problems with Line Monitoring Service (lms) and Time Service (tmwservice). Vendor unable to resolve. At the suggestion of Nortel support to resolve the Time Service issue, recently patched to: BCM050.073-CORE BCM050.081-SOFTWARE...