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  1. joonaskynstler

    SECC agents callers list is empty

    When call comes in trough SECC or directly to agents SCR phone display shows callers number. If agent finishes the call and wants to look who called the callers list is empty. Same problem with M3820 and M3904. Callers list setting is to log all calls. Callers list stopped working after SECC was...
  2. joonaskynstler

    RDI works but when you call DID nr you get ringing tone

    RDI works but when you call DID nr you get ringing tone not busy tone. PBX has VERSION 2111 RELEASE 23 ISSUE 47 + When I tried RDI in Rel. 3.0 I get busy signal when I dial DID nr that has RDI. In Rel. 23.47 when I call DID nr that has RDI I get ringing tone. When I TRAK this port in LD 80...
  3. joonaskynstler

    ACD abandoned calls in CDR

    My goal is to see abandoned calls wich were made to ACDN. It means that when somebody calls from city to pbx ACDN and hangs up before the call is answered in PBX CDR doesnt print nothing. When somebody calls from the sity to SCR DN and hangs up before answering CDR lines are generated were is...
  4. joonaskynstler

    Fastest Backup 11C. PCMCIA?

    We do all programming over modem. We have some old release 11C s that die sometimes (software daughterboard problems) and new releases were we need to keep most recent backup from the system. At the moment we do XBK over the modem. It is ok but it takes alot of time specialy with newer releases...
  5. joonaskynstler

    How to show out different CLID

    I have searched this forum and manuals and didnt find answer. What I want is Secretary has number 120 Boss has bumber 110 When Boss calls out through PRI it should show out 120. When somebody knows Boss number (110) he can call him from city network directly. Problem started after I upgraded...
  6. joonaskynstler

    Is 6 wire E&M trunk possible and how

    Hi I have connected together two 11C s Rel 4.0 with E&M lines. When EMTY is TY2 (wich means 8 wire connection) I can call from one pbx to the other. When I change EMTY to TY1 and do cabling for 6 wire connection I cant call from one pbx to the other. PBX ses are on the same table and connected...

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