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  • Users: KarlWhite
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  1. KarlWhite

    Where do I wire MOH on a UK Compact Plus/CICS

    As the subject line suggests, we have a Norstar Compact Plus (effectively a CICS). I am looking into adding Music On Hold, however all the pinouts and wiring diagrams I can find (both in the very useful FAQs, and also in all the manuals I have found) seem to refer directly to the amphenols. The...
  2. KarlWhite

    'Denied in Admin' when turning on CCR/System Answer

    I've been managing our Nortel Norstar system for some time now in the sense that: if minor changes are required, I can muddle through and get it done. However, we have recently moved premises and are expanding the business, so I'll probably have a good few questions to ask over the coming...
  3. KarlWhite

    Extensions beginning 9

    Having established that I have a Nortel Norstar ICS of some descriptiont, perhaps someone can help with something... Our extension numbers are still set up from whoever had the system before us, beginning 74 (i.e. 741, 742, 743, etc). Is it possible to change our internal extension numbers so...
  4. KarlWhite

    Newb alert... Do I have a Norstar?

    We have just inherited a Nortel phone system with zero documentation. I have managed to configure pretty much everything we've needed based on googling for Nortel norstar/meridian programming codes, etc. However (now don't laugh) I still have no idea what the system is that we have. It uses a...
  5. KarlWhite

    Newb alert... Do I have a Norstar?

    We have just inherited a Nortel phone system with zero documentation. I have managed to configure pretty much everything we've needed based on googling for Nortel norstar/meridian programming codes, etc. However (now don't laugh) I still have no idea what the system is that we have. It uses a...

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