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Each time a call comes in to a 6408D+ phone, it answers to the speaker phone instead of the handset. Comparing the station settings to another phone, all looks OK. Can anyone offer any suggestions? Thank you in advance.

We ran in to an odd problem last week. Someone tried dialing the internal extension (1234) for our Meet Me Conference service. They got a wave off. When they dialed the external number 412-xxx-1234 they were connected. I had trouble duplicating this because I and a few others were successful...

The time did not update on one individual's phone this past weekend. I instructed him to unplug the phone, wait about 10 minutes and then plug the phone back in. (This has worked for a number of individuals.) Since Monday, though, the display has not come back on this individual's phone - no...

We have an emergency response center with five lines. Two are direct inward dial and the other three are internal phones. The coordinator has asked that in the event of an emergency if one of the direct lines is in use can the phone system search for another phone that is not in use and have...

The user reported yesterday afternoon the date and time on her phone went blank. The phone number for incoming calls will display, though. I swapped out the phone with another working phone and same issue. I took her phone and put it at another location and is displays the date and time. The...

I have created an extension (x1234) that does not have a physical phone. All calls to this extension (x1234) are transferred to a secretary who is using a 6416D+ phone. The calls appear on her phone on the button assignment 9. I have this button set up as brdg-appr Btn: 1 Ext: 1234 Ring...

We are wondering if the following is possible. We want to forward calls to a cell phone but with the following setup. If the call is internal, we want it to ring four times at the employees desk and then forward offnet to a cell phone. (We know how to do this step.) But if the incoming call...

Is it possible to disable the *T function? We have been getting external, crank calls where we believe the caller is dialing the direct dial number of a known unused extension and then using *T to transfer the call to a valid extension. These calls are being made to annoy employees. Thank you...