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Hi Guys, I've got to replace a dead BCM50 R1. All we have in stock is some R2/3s. Never done this keycode migration before, as replacing HDs always worked for us. Nut this one is knackered. What's the deal ? Do their keycodes just get moved onto the R2 box ? Does it stay at R2 ? Any gothcas...

Hi Guys, Just wondering who you are using for distribution in the UK ? We are using westcon and they are fine, just looking if there are alternatives ? Thanks.

Hi Guys, Just wondering who you are using for distribution in th UK ? We are using westcon and they are fine, just looking if there are alternatives ? Thanks

Hi Guys, Just wondering what the official party line is from Avaya on this. There used to be a support notice on Nortel.com but for the life of me, I cant find it on Avaya's site. Has anyone got a document on this ?

Hi All, Looking for some advice here and let me start by stating I have no experience with Asterissk at all. I come from a Nortel, Avaya and Siemens background. I work for a company installing and maintaining the above systems and the business has made a decision to move into the ITSP market to...

Hi Guys, I installing RCC for a BCM450 R5. Installation verification utility passes everything except the report service setion. It gives me the following error: Could not connect to server http://localhost/ReportServer$RCCSQLEXPR/ReportService2005.asmx I can access the RCC webpage and get...

Hi Guys, Just trying to get some CCR stats. First time doing so and trying to figure out how its laid out. Maybe its obvious but I'm a little confused. Tree Number: 9 Last Modified: 2010/07/19 Status: Enabled Greeting Table(s): 1 Path Type Description Dest Fri Sat Sun...

Hi Guys, Just stumled across this today and thought I'd share. http://www.rcc5.net/ Has anyone tried it ?

Hi Guys, Having an odd issue. When an agent puts a call on hold. Caller goes to reception. Just started happening for no reason. Any thoughts ?

Hi Firebird, I was just reading a post you left on the below thread. http://www.tek-tips.com/viewthread.cfm?qid=1617525&page=1 From what I gather you are saying that R1 keycodes will work if you put an R2 disk into an R1 machine. Am I mis-interpreting you ? Basically, I am curious about this...

Hi Guys, Got some SIP trunks on a 450 R5 going out to ITSP. All is good for the most part. In some cases we get no audio, this would be on less than 5% of the calls. Call sets up fine show in monitor as connected and everything looks fine except for no audio of course. I've been working with...

Hi all, I am hunting for a small router/firewall to deploy for remote workers. Ideally I would like one simple little unit that will offer a 4P switch/WLAN and POE There are an endless amount of products that cover everything except POE. Has anyone ever come across one with POE ? Thanks.

Hi Guys, I read the docs and it says they are not supported. Just wondering if anyone has tried to connect them, or got them to work. Thanks.

Hi Guys, We are taking on a new client. BCM50 R3 with ICC & RCC. They want to be upgraded to R5. Which is planned for the next couple of weeks. Do I need to upgrade their RCC as well ? I hate RCC as I have never had much luck with it and try to avoid touching it as much as possible. I am...

Hi Guys, Having a bit of a weird issue. I have a BCM450 R5 with both a PRI and ITSP SIP trunks. All sets are configure to use SIP and primary route and fallback to PRI. I have just installed a GASM8 for some credit card terminals and faxes. I want these analog devices just to use the PRI as...

Hi Guys, I have just recently upgraded to 2010 from 2007. I have a large enough spreadsheet where I keep alot of my data. Since upgrading to 2010, everytime I click on a cell it launches the MS VB for applications window. How can I disable this as it is getting a little frustrating. Thanks...

Hi Guys, We are moving into the IPOffice. We are a Nortel shop and it makes sense for us. I would just like to ask your opinions on UK distributors. I know of 3, SS,N,WC I would just like to get your opinions on who you guys would recommend. As we are only starting out in this product, good...

Hi Guys, I have some ITSP SIP trunks connected to BCM50 R5. All is working fine except it takes a long time for the call to establish, sometimes up to 8 seconds. I have tested the ITSP using a SIP handset directly and I get out in 3-4 seconds. So I am working under the premise it's the BCM...

Hi Guys, I have a Dell D610. I start having issues with powering on the system. Sometimes I could be pressing the power button for up to 30 mins before it starts, sometimes I wont even start. Howerver, eventually it will turn on but could take quite a while. I ordered a replacement (brand new)...

Hi Guys, I have a site with 3 BES-1020s. Currently all a flat network for voice and data. I am adding another 15 IP phones so am looking to start VLANs now. The switches are currently just dasy chained.I have looked through the config guides and dont see how to trunk both VLANS across the...