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Company is migrating from an old CS1000 (in actuality it's an old Option 81) to a new Avaya Aura platform with 9608 phone sets.. My issue is the following I create an intercom (auto-icom) between executives and their respective Admins Exec presses configured "auto-icom" key and it rings or...

I created a phone 2433 as H323 and set it up as COS 14 I’ve changed “off hook alert” to yes in COS 14 group. I’ve changed the “time off hook and Emergency Extension” in system parameter features time before off hook alert -> 1 Emergency Access Redirection Extension -> 2468...

It's been a while for me with regards to Mermail and I can't seem to remember if the # in the "Storage Used" field represents the # minutes or the # messages Anyone know the answer? TIA

We have setup some wireless Avaya equipment and have run into the problem of multiple access points. in a nut shell, if I am standing underneath one of the wireless "access points" on the first floor with a 4 or 5 bar signal strength, my device decides to connect to the wireless "access point"...

Here it is in a nutshell (well a big nutshell anyway) We have 2 Meridian phone systems within the same building (for redundancy purposes) an Option 81 and an Option 61 We recently changed PRI providers from one carrier to another and had to replace 10 PRI's (6 PRI's on the 81 and 4 PRI's on...

I'm having issues with my Bchannels going into LCKO state. Here is the scenario.....I've created 3 PRI's for one route. here is my route and DCH information..... ROUT 5 TYPE RDB CUST 00 ROUT 5 DES GSX_PGCC TKTP TIE ESN NO CNVT NO SAT NO RCLS EXT DTRK YES DGTP PRI ISDN YES MODE PRA...

Having issues with outgoing calls. I have connected a Dailogic JCT 240 to a Dual PRI card on our Option 61c. Both sides come up, but when I attempt to call out from our dialogic server using isdiag, I get Cause 50 error call rejected from the switch. here are some details. NI2, B8ZSF, Rte 7...

I have an issue where whenever a salesperson externally call forwards their ext. to their mobiles. Whenever a customer calls in and gets transferred to the (externally forwarded) extenson there is a very noticeable reduction in the volume and one of the party's can barely hear the other. Does...

I am not familiar with Panasonics at all. The owner of our company wants to have a small key system installed in his house and would like to have 2 x OPX circuits connected to it from the office. My question is can the KXTD handle the circuits in question? thanks for your help

I currently have a Meridian Mail in Montreal and would like to install Call Pilots in (for instance) San Jose, Bolton, Seattle and Orlando can the CP's and MM communicate with each other so as I could send messages back and forth between them? For instance Mr Black is in Orlando at ext 4200 Mr...

I have a question with regards to Afterhour coverage on my switchboard consoles. Currently they are setup to go to one certain ext. to cover afterhours. Recently upper management have decided that they would like the afterhours calls to go to a specific ext. from Sunday to Thursday at different...

One of my branches had a power outage and all is back up with the exception of being able to pick up inbound 800 calls from other phones with the exception of the receptionists phone which it rings on. Here is some of the info I have gathered. The 800 numbers ride on a DAL All phones are...

Happy New Year everyone. I am having issues with DID #'s not ringing on more than 1 line setup on the phonesets. There are at least 2 intercom keys programmed on each set. What is happening is I make a test call to the users DID #, they will answer the line but when the 2nd test call to the...

Can't seem to figure this one out. Inbound 800 on a local PRI points to DID ### ### 6242. I have performed several test calls and would like to see the original ANI being displayed on the LCD. What is actually being displayed is 6242- P6242 (which I have figured out is the last four...

I have a customer who just replaced an old SL1 machine with an Option 11C. The old configuration (on the SL1) for the T1 was set as D4 AMI, but for some reason the on-stie tech can only setup the T1 on the O11 as AMI D3???? All 24 channels are idle, the counters are clean, there is dial tone...

I am new to symposium reporting (it just landed in my lap as a responsibility) and would really appreciate some assistance / guidance with the following questions in which upper management would like an answer to. Currently my sympoosium version is 3.00 (Build 3.01.21) which I am pretty sure...

I have an issue with CP 100 connected to a MICS with 6.1 software. Here is the issue. My remote user is trying to send callers directly to her mailbox 3000 when she does she get an "invalid mailbox" message. I have remotely accessed the RAD, FEATURE 983 and checked out mailbox 3000 in the...

I am not familiar with this system what so ever and would like to ask a question to one of the Panasonic "guru's" on this site. We have a 1232 in our Guadalajara site in Mexico and would like to know if it's possible to program the system to automatically dial an 800 # (which is a terminating #...

Can anyone recommend a CDR collecting software like OTM? Connected to a Norstar MICS. # of users range from 6 to 100 in different sites. Some sites have PRI's and others straight copper. Is there a minimum software release version which would be required to be installed on the Norstar...

Does anyone know of a vendor in the Huntsville Alabama area that could install a FAST RAD for me? I have tried looking in several places on the web and the only one that I can find is about an hour and a half drive from Huntsville. For smoe reason the businesses in the Huntsville area don't...