Search results for query: *

Hi There I have a norstar CICS with 8 lines.. WHen you call into any of those lines and go to voice mail and the person hangs up, The line stays engaged, leaves a busy signal on voice mail, and eventually disconnects. The lines are set to SUPERVISED, but I can't think of anything else to...

Hi Again! I have an Option 11 (no dig/analog cards or phones) and looking to swap for a CICS. Any ideas where I can post something like that to find an interested party? Thanks ___________________________________ Carolyn C Kelly, M.S. United States Government Senior Telecommunications Engineer

Hi Guys: I don't have my licensing paperwork handy, is there a way to go into the switch and find out what it is licensed for? i.e. How many analog, how many digital, acds, etc? Thanks A Bunch! ___________________________________ Carolyn C Kelly, M.S. United States Government Senior...

Hi Guys: I'm here once again asking for something that I know is probably simple. I need to ini a switch remotely. I know it can be done, but can't remember how. Any help? Thanks ___________________________________ Carolyn C Kelly, M.S. United States Government Senior Telecommunications...

Hey Guys: What is the farthest distance a 2616 set can be away from the Option Switch? Thanks ___________________________________ Carolyn C Kelly, M.S. United States Government Senior Telecommunications Engineer

Hi There: I was wondering if any know what that max distance was for an opex line runnin a digital 3904 set. Situation: I have an Option 61 downtown, but want a digital extension off of that switch at my home about 30 miles away? Can anyone help me with a solution? Thanks...

Hi There I do not have a printer hooked up to the switch for Call Accounting; is there any way I can find out which extension dialed 9-1-1??? Thanks ___________________________________ Carolyn C Kelly, M.S. United States Government Senior Telecommunications Engineer

Hi There: I need to delete all the current logins and passwords in a switch. I printed the pwds (see below) I need to know how to delete all the old passwords and log ins? (exp. BOR2113) PWD FLTH 3 LOCK 5 AUDT NO INIT YES PWD1 GS09T03 PWD2 1053FTS PW00 MMAIL PWTP OVLY OVLA...

I have a phone that is not allowing us to dial internationally. The user states that here desk phone can make international calls. The TNB is Below: DES 030 TN 020 0 13 00 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 7019 0 MARP CPND NAME COLETTE SCHOPEN XPLN 15...

I just inherited 16 swtiches with SEB modems on a 5 year maintenance contract. They all have SEB passwords already set up but the customer wants them changed so the old vendor can not get into them. How do you change those passwords? Thanks ___________________________________ Carolyn C Kelly...

Hi There.. I have a PRI TIE that is in Red Alarm and showing DSBL'd on all channels. The phone company said its fine on their end. I went ot LD 60 and DISL and ENLL but no luck.. any suggestions... ? ___________________________________ Carolyn C Kelly, M.S. Senior Telecommunications Engineer

What do I need to do to get my Second Level Password Changed through Nortel? I have a client that lost the only employee that had that password and he is not giving it up. I need to get this changed ASAP. Thanks ___________________________________ Carolyn C Kelly, M.S. Senior...

Ok.. I have a routing question that is being posed to me. I can not figure out what to do to make this customer get what they want. Here is the question as it was written. Can someone PLEASE help me answer this. THANK YOU!!! My answer was to use NCOS and FRL.. he said: "Thanks for the...

Hi There How can I select a group of phones to only dial out over a specific trunk group for ALL calls? Thanks ___________________________________ Carolyn C Kelly, M.S. Senior Telecommunications Engineer Transbay Communications -San Francisco, CA-

I would like to add a KBA to a M3904 set BUT.. instead of using SCN keys, Is there a way to program TN's from other sets onto each key to show if that set is busy.. I'm trying to replicate a BLF.. Any suggestions? Thanks Carolyn ___________________________________ Carolyn C Kelly, M.S...

What software do I need to log in remotely to definity..? Like SPM for Magix. .what's for definity and where do i get it? Thanks ___________________________________ Carolyn C Kelly, M.S. Senior Telecommunications Engineer Transbay Communications -San Francisco, CA-

Hi Guys: I need your help once again! I'm home sick and they have me doing all this remote work. Usually I'm on Nortels and Magix. Today - it's IP office. The customer has a DID dial in for their system, but I've never connected this way, I've always used a VPN or have been there locally...

In SPM How do I get extension 6262 and 6245 to appear on extsion 6220's phone so she can see her bosses extension? Thanks Carolyn ___________________________________ Senior Telecommunications Engineer Assist Telcom

Hi There Using SPM how do I change the persons name associated with a set so the proper name comes up on other phones when they dial internally? Thanks Carolyn ___________________________________ Senior Telecommunications Engineer Assist Telcom

I just added 2 new extensions to a Merlin system that has integrated AUdix. How do I give those two extensions voice mail? Can some one help me with the steps needed as I am doing this set based. Thanks Carolyn ___________________________________ Senior Telecommunications Engineer Assist Telcom