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IP500 V2 Running 11.0 SP2 SIP Trunks, set to use G.711 codec (for better quality). SIP Running through a dedicated firewall using FIOS 500MB Internet, connected using WAN2 Having issues when callers call in and dial extns from Auto Attendant and Dial Room #'s to enter a conf bridge. VM Pro seems...

Trying to setup my first J179 IP phone on my demo system here in my Lab. I upgraded the system to R11 which is requited, but cant get the phone to register. After putting in Extn and Password, the phone sits on "acquiring services" and goes no where. Any ideas? Isaac Braca Avaya ACA - IP...

Trying to make a SIP connection from a Toshiba CIX to IP office. Got it up and running but have a few issues/limitations to overcome. 1. Toshiba always sends the Main TN of the Trunk as outbound CID. I want to show the 3/4 digit extn of the user so recipients of calls on Avaya endpoints know...

Can anyone shade the details of how to configure the Media5 SIP IOS App with IP Office. Isaac Braca Avaya ACA - IP Office CTO / ICCS & Co., LLC. ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm. Visit and Post on my...

Very Strange Issue Qty 3 Avaya 9608's that were once working, suddenly will no longer power on when connected to Any POE Switch, including the POE Switch that is working properly with 15 other phones at the customer site. Yet when we plug the Avaya 9608 Phones in using an Avaya SSPOE-1A the...

Hi All Wondering if anyone running SE (Virtual on VM-Ware) 9.1 SP6 is having sudden crashing Issues. This is a large multi-site call center deployment with a primary SE in Site #1 running VM Pro, 78 Voicemial Ports, w/125 Users ans 200 SIP Trunks, 40 remote users connected to site #1 using...

What is the PerlScript Feature I am finding in Voicemail Pro client for Server Edition? It’s under Actions Menu, Misc Actions, PerlScript, and us underneath greyed out option for VBScript (unsupported in Server Edition). I can’t find any real documentation in the Knowledgebase or Help on Perl...

Can voicemail pro for server edition be split off to run on a windows server? Isaac Braca Avaya ACA - IP Office CTO / ICCS & Co., LLC. ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm. Visit and Post on my Blog...

Have a client upgrading from IP500V2 Preferred edition to Server Edition with multiple SE's in different locations. I now find out that VM Pro on the SE doesn't carry over the Database Actions and integration we have on the Preferred edition. What to do? this is a big feature this client who is...

Has anyone deployed Avaya IP Office Server Edition in Azure? I know the standard distribution provided by Avaya is an OVA file which is VMDK, but there are tools to convert VMDK to VHD? Isaac Braca Avaya ACA - IP Office CTO / ICCS & Co., LLC. ICCS, Your Premier IT & Telecom Partner, is a New...

Hi All Someone kindly help here, as all I get from support are mixed answers, and this has always been a source of major confusion. Scenario #1 Have a client running IP500V2 R6.0 w/Preferred Edition, looking to upgrade to 9.1. I understand we need a 9.1 Upgrade License, but as we know in 6.0...

thread940-1732634 Was this ever resolved? Isaac Braca Avaya ACA - IP Office CTO / ICCS & Co., LLC. ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm. Visit and Post on my Blog: http://ipofficeexpert.blogspot.com/

thread940-1636875 Having the ver same problem described in this thread above. Twinned calls ring the mobile device, and then dead air upon pickup. manually twinning the call by hitting the twin button works and so does call forwarding. System is running R9.1, and using Intermedia SIP Trunks...

Ok I am hoping i can get some help with this, as of now I am stumped. We have just installed an IP Office at a residential clients home. System an IP500V2 8.1 with fifteen 9508 Phones and Essential Edition. No real plan on using voicemail though. NOTE: We chose to run in IP Office Mode as...

I have a client who will be installing a Denon AVR-391 AMP hooked up to 6 Stereo Ceiling speakers placed throughout their offices. The speakers will be used to play Music throughout the office. The speakers being used are Stereo in that they have 2 sets of connectors on them for R/L using 2...

Pulling my hair out on this. Have VM-Pro on a Windows XP Pro Box as I usually do. Have a Local SMTP Server setup on the XP Box using MS IIS. The IP Office Itself is set to use this SMTP Server for System Alerts and Alarms and that work just fine. But when VM-Pro Sends Emails, they don't get...

Has anyone built a module or found a way to allow an outside caller to call in and choose his outbound caller ID? Is there a way to do this using either VM Pro to store avariabe together with a a shortcode, or just a shortcode alone to prompt a caller to key in there desired caller ID before...

Hi Would anyone care to elaborate on the subject matter for me. I understand that CAT6 can only handle 10Gbe at 37m, and CAT6a at 100m, but what is CAT6e that I see some manufacturers offering. Case and point example from ICC: http://www.icc.com/premise-cables-c-212.html Thanks All Isaac...

They both seem to use Tomcat, and hence conflict, even though i have them running on different ports. Any Ideas? Isaac Braca Avaya ACA - IP Office CTO / ICCS & Co., LLC. ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting...

What's that about? The one-x web service consumes 100% CPU for about 15Min before the product is available to users. Strangest thing I ever saw. One-x uses tomcat apache web server, is this an issue with all apache installs? Isaac Braca Avaya ACA - IP Office CTO / ICCS & Co., LLC. ICCS, Your...