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  • Users: HaierIT
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  1. HaierIT

    VPN Client are getting all scopes from our DNS except one scope with 192.168.0.X

    Hello Techs, this is acutally the last step to one of my projects but I can not figure out. Below is a quick snap shot of our network. Main Office (LAN): 10.10.x.x/16 (RRAS, DNS) Remote Office 1 (LAN): 10.11.x.x/16 Remote Office 2 (LAN): 10.135.1.x/24 Remote Office 3 (LAN): 192.168.99.x/24...
  2. HaierIT

    Exchange 2003 NDR when sending to internal users

    Hello to all, I am having a weird issue and it only happens intermitenlly with about 4 people in total. These users are emailing users within our company and getting NDR. It only happens sometimes which makes it harder to figure out. I checked spelling and email address is correct. It works...
  3. HaierIT

    Monitor Bandwidth on Point-to-Point

    Good afternoon Tech's, I need some assistance. I have 2 locations, NY and NJ offices connected via a 3MB Point to Point. I am looking to monitor the available bandwidth between this point-to-point because we are looking to implement some video conference. I have two HP ProCurve 7102dl edge...
  4. HaierIT

    Wired/Wireless Mixed Network

    Good afternoon techs, I have a situation and need some direction. We have a wired network that assigns IP address via MS DHCP. I am configuring a Access Point for wireless communication. I noticed that when I connect wired and wireless at the same time, DHCP will assign me two different ip...
  5. HaierIT

    Fiber Splicing

    Hey Techs, I have a situation and need some advise. About 5 years ago we had fiber with 6 strands run from the basement switch room to the 6th floor switch room. The fiber was terminated into a rack mount fiber enclouser on both the basement and 6th floor. We are only using 2 strands so we have...
  6. HaierIT

    VPN - Routing Traffic between 2 different Networks

    Good afternoon Techs, I need some advise. We have VPN setup into our NY Main Office which uses 192.168.0.X as the network address. We have a direct PPP with our China office which uses 192.168.99.X. The China office physically has our CRM server. We can connect internally without a problem...
  7. HaierIT

    VPN - Routing Traffic between 2 different Networks

    Good afternoon Techs, I need some advise. We have VPN setup into our NY Main Office which uses 192.168.0.X as the network address. We have a direct PPP with our China office which uses 192.168.99.X. The China office physically has our CRM server. We can connect internally without a problem...
  8. HaierIT

    VirusScan - SVCHOST.EXE Buffer Overflow

    Good morning Tech's, I am having a very strange issue on a large amount of our PC's in our remote location. This remote location is connected to my centeral office via a Point-to-Point. All servers reside in the central office and so does the Internet Gateway. Reason for the above is this issue...
  9. HaierIT

    E-Mail Rejection Issue

    Good afternoon, we have having a very strange issue. We have one of our customer trying to e-mail us but they keep getting the following kick-back message. This is the only customer that is having issues e-mailing us. Below is the message they receieve. Keep in mind that we have a SPAM SonicWall...
  10. HaierIT

    Domain Controller Issue

    Good morning Tech's, I am having a weird intermitten problem with our DC. This box is Windows 2003 Standard SP2, holds our DNS, DHCP, AD, Print Server. It seems that the DNS service is crashing at least once every 2 days. I am not 100% sure if its the DNS or the AD that is crashing. Seems like...
  11. HaierIT

    VOIP Trunk Issue between 2 Locations

    Good afternoon Tech's, I am having issues with our VOIP Trunk. It seems that our VOIP Trunks are locking up, we have a total of 12 trucks for inter-office dialing. When I look at the BCM Monitor, under the "Line Monitor" tab, it shows the status as "Active". At the moment 8 out of the 12 trucks...
  12. HaierIT

    Incoming calls skipping IVR

    Good evening Techs, we have been experencing this strange issue on our new BCM 400 running 4.0 software. Our BCM 400 has 1 PRI, which when customers call it enters our Call Center IVR. I started getting complains that when customers call they are not hitting the IVR and being routed straight...
  13. HaierIT

    Mobile Outlook Users connecting to Exchange Problem

    Good afternoon, we are expercing some problems after switching our internal IP scope. We moved from our previous ip scope of 90.*.*.*** to a new scope of 10.*.*.***. The problem is with about only 15 mobile users that are not able to connect their Outlook 2003 client to our Exchange server...
  14. HaierIT

    Backup Exec 11d: 640Bit Proccessor Type

    Good afternoon Tek's, I need some help with the problem. I am trying to install our Backup Exec 11d on a new Dell PowerEdge 2950 server running Windows Storage Server 2003 64-bit. When i attempt to install i get the following error "THIS INSTALLATION PACKAGE IS NOT SUPPORTED BY THE 64-BIT...
  15. HaierIT

    How-To Disable VPN Access

    Good afternoon Tek's, is it possible to disable VPN access per-user in a Windows 2003 domain? Can this be accomplished through the Active Directory? Once again Thank you in advance.
  16. HaierIT

    Red LED on Nortell IP 2002 Phone

    Good afternoon Teks, i have a question which i could not find in the search. We have 3 users that suddenly have their red LED on their phone always lid. They do not have any messages in their mailbox and the light does not turn off. Does anyone have an idea how to turn off the light because...
  17. HaierIT

    Active Director / Exchange 2003

    Good afternoon everyone, i am experiencing a very strange problem. When I create a user in Active Directory and setup the mailbox everything goes fine. Then when i check the account that i created through the AD, and i click on the "E-Mail Address" tab, noting appears on the list. Also when i...
  18. HaierIT

    Trojen / Internet Explorer

    Good afternoon Techs, i need your help today with this strange issue. About a dozen of our users on our domain have reported the same pop-up from their McAfee Antivirus software, they get this popup when entering certain websites "js/exploit-bo.gen", "scrpit executed by iexplorer.exe". It pop's...
  19. HaierIT

    Number of Rings before Voice-Mail

    Good afternoon Techs, i been looking through the BCM and through the admin options when calling voice-mail but can not find the setting. We have a user that is complaining that when people call his extension it rings 12 times before going into his voice-mail. When i dial my own extension it only...
  20. HaierIT

    BCM 400 Release 3.6 - DID Setup

    Good afternoon everyone, I have been looking for some guidance on how-to accomplish setting up DID (Direct Inward Dialing) on our BCM. I have the block of available DID’s and we have some that are already currently setup. I never setup any DID's myself so I was hoping someone can guide me...

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