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  1. ccads

    Transfer to voicemail greeting playback happens too quickly

    Can somebody tell me if there is a way to have unity pause before playing a voicemail greeting after transferring a call directly to voicemail? When we hit *XXXX and transfer a call to voicemail, unity begins playing the greeting immediately, and by the time the call is transferred, they often...
  2. ccads

    CTI Route Points Not Registering

    I am using CM 4.1.3 SR1 and followed the TransferToVM example which enabled us to send a call direct to voicemail. It worked for the weekend, and then suddenly wasn't registered. Nothing I have tried has yielded any luck getting the CTI Route Point to register - status not found. Deleting...

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