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I need to know how or what device can answer an analog extension from an ATA and engage a basic pa amp being used for paging? It is on a ShoreTel Sky system and Sky does not support it but say it has been done. Anyone have a good solution? Has anyone used the Valcom IP Page with ShoreTel or...

I have a customer in St. Louis that maintains a MICS here in NW Arkansas. They had RAD issues so after troubleshooting and replacing the rad I decided to upgrade the MICS from 4.1 to 7.1. That went fine and I now am able to connect both locally and through dial up using the RADs DID. However...

I have a customer on MICS 4.1. They have been using their FastRAD for remote programming for years but it just quit. I replaced their RAD because I couldn't connect to it even with a serial cable. I made sure the new one had the patch applied to answer target lines on a PRI and I can connect to...

I had an existing 2 speaker system for paging from a Norstar phone system. These are powered speakers so I feed them with a pair of low voltage and a second pair of tip and ring. One speaker is close to the source, the other is in another building 250' away. I had to add a PC source running Bell...

I need to know if there are any legacy PBX systems that are similar enough to a Norstar that I won't have to relearn the world. I'm a decent Norstar head but my bosses are dead set on abandoning the Norstar line and I need to find a system to replace it in our line up. We are also a ShoreTel...

I need to find a good comparison list of features between the Avaya Partner and Norstar MICS. I'm a Norstar head and my boss is pushing toward the Partner so I'm trying to give him a list of features so he can see how weak the Partner is by comparison. Thanks, If I don't know, I know who...

I have a customer who's MICS W/7.0 sw restarts spontaneously and the event code is 462 01610101 s4. That's not on any list I can find. This happens 2-3 times a week. Anyone? Thanks, If I don't know, I know who to ask! Trapslaper