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Hi Everyone I have a problems with a Call Centre Q... The RAN Message repeats two times... I just want it to repeat Once....If I change it to 2 I get messages 4 times before I get Music.....See following the Interalia works fine .....We have tried to re-record still same problem, TYPE ACD...

we are setting up many networked PBX I have several numbers that conflict with numbers on the network. For example 72 is the paging access code in one switch, but I need 72xx in another switch. is there any way to set up *72 or #72 as an access code. I know that * is a feature code set up in LD...

Hello, I have call pilot 4 with Cs1000 Meridian, have licenses for Fax What I want to do is to use same dn for Fax and Voice... Can someone give some ideas how to do this? Or where I can find Info!

Hello, new to BCM. I have an existing BCM 50 ver 1.00.2.04.j Customer has 4 digit 2221,2222, etc) ext now wants 2 digit ext such as 21,22,etc is it just a matter of changing it to 2 digit or does the system have to be restarted from new....don't want to try b4 is know what I need to do...

Has anyone had any experience with Reach Line card (16 Port) using Internet service provider to extend to remote locations? My system works fine withing the Company's infrastucture.. I have an application where I need to extend Nortel digital phones (2616) to several users in different...

Currently running rls 5.0 on a cs1000e. When an inbound call is presented to an 1120ip set, the display shows the number on screen. To view the name display of the inbound call you have to press the arrow that appears. Can the display be reversed so the name appears first on the set display??

Hi everyone I'm installing a new Octel 350 on a 81c I'm looking for the CONNECTION information to the network to be able to do telnet sessions for remote access... I've scanned through the Docs...I know I need a uds 10 or uds 100..I have one of each....Does it connect to the 1st ENET...

Hi everyone I'm installing a new Octel 350 on a 81c I'm looking for the connection information to the network to be able to do telnet sessions to access remotely... I've scanned through the Docs...I know I need a uds 10 or uds 100..I have one of each....Does it connect to the 1st ENET...

I'm looking for the specs on how to do a parallel reload on Opt 81c cpp processor.... If some one has a quick document it would be appreciated

I have a 2616 ACD agent ..key 1 is a DID key 2 is a non DID number. When I call from key 1 I want to show the DID number (this works) when I call from key 2(non DID) I want to show the DID number on Key 1... How do I do this

I have a need to dial into 10 various Meridian switches all over the country to do a DN and TN dump on a weekly basis. Does anyone have ready script for PROCOMM to use the scheduler that allows me to set the date and time for each location. 3 of the switches uses direct connect the rest are dial...

Does any one whereI can get designation strips for keys for 2616 type phones. I heard that there are little stickers that can be printed with a computer then stuck on keys then cap goes over it. Does anyone know where I can get them!!

I have a need to block Name and Number on a PER CALL basis. I have programmed CPPO (privacy override) in ld 57 (FFC) to be *67. I 've looked at the documentaion for the change in the Route Data Block.I have Opt 81C Rls 25.40b. and ISDN. The documents tell me to change TCPP to Yes. I doesn't...