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I just upgraded my CP150 to 31.10.31.22 and it works perfectly... But the CP150 lost all the factory keys...and of course I have no idea where the pieces of paper are that came with it... I only have 20 mailboxes showing, no UM seats and no Call Center... Can someone retrieve the keys on KRS...

Where can I get a copy of NVM 4.1 to upgrade my NVM 4.0.04C? I have a back-pack cd-rom drive, but require the software upgrade...

1) Does anyone know if the CICS fiber & Clocking EXP CART gives an additional 8 ports (24 total w/standard software)? 2) Does it allow a Fiber NAM to function on a CICS?

Is it possible to send voicemail via email to ALL USERS using a NAM 4.1? if so, how do you set it up?

Is it possible to route through a NAM 4.1 to a DISA DN? The system has 3 digit DN's and 4 digit Rec'd # as we are using a PRI. The only way I have been able to successfully access the DISA DN is by setting the DISA DN to the last 4 digits of a DID and dialing in direct to that number. I would...

Is it possible to access a NAM 4.1 through the internet for off-site programming using NRU 11/NVMM 4? I have no issues with access while on-site using NRU 11/NVMM 4 through the local network, but cannot seem to access the unit from off-site. I have programmed the local IP of the NAM into the...

Does anyone know if a Flash VM s/w 2.0.10 connected to a CICS s/w 7.0 SIP is able to detect fax tones and route the call to a specific DN? I know the internal AA/CCR built into the CICS will do this, but I wanted to use my Flash VM unit if possible to answer and route calls to VM boxes.

I have a Norstar CICS 6.1 standard software with IRAD enabled and a Flash 4 port Voicemail unit. I want to know if it is possible to use DISA with a Flash Voicemail. I have been told this is not possible. I was told the only way to use the DISA functions (such as remote page and dialing out...

I have a Norstar CICS 6.1 Standard Software with the IRAD enabled. I also have NRU 10. I am able to dial in on a dedicated IRAD answer line and connect, I am also able to dial in on a operator answered line and have the person press feature 817 to transfer me to IRAD. But I am not able to...