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  • Users: jefcob
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  1. jefcob

    fax problem

    Hello, i have to ipo406 V2 (4.0.7). On the first IPO, i have a bri and all incomming call (for the 2 IPO) are going thru this IPO. On the second IPO, i have conect a FAX. Sometimes, i receive a correct fax and sometimes, i receive only a part from the fax. The link between the 2 sites are a...
  2. jefcob

    VLAN TAGGING

    Hello, is it possible to make vlan tagging on a IP500 with ip phone 5610SW (i use a cisco 3750 PoE switch) I have to different Vlan (one for the phone and the second for the data). The customer will use the switch on the phone to connect PC.
  3. jefcob

    Polycom Soundstation IP400

    Hello, Is it possible to connect a Polycom IP400 SoudStation (Sip version) on an Avaya IP500 (vers. 4.0) ?
  4. jefcob

    Problem SCN

    Hello, I have a config like this : 2 IPoffice 406V2 (version 3.2 (54)). One ip office have a VCM 5 and the other have a VCM 4. I have an IP Tunnel create with two Watchguard. When i give a call from the ip office 1 to the ip office 2, i have no problem and i have a good voice quality. But when...
  5. jefcob

    Blind transfer

    Hello, i have a configuration like this : IP Office 406V2 (vers 4.0), phone 5410. On each phone i have only two apperance line. The Reserve_last_ca= is active. When i make i blind transfer and the other phone does'nt answer, the call are return to my phone but with the status "internal" and i...
  6. jefcob

    Sip Gateway

    Hi, I have a customer with an Ip Office 403 vers. 3.0. This customer will use a SIP gateway (Patton)... I connect the Patton gateway on the BRI card from the IP Office. I send all external call thru the patton. I see in the call status that the system give all information to the patton but...
  7. jefcob

    Uncond Forward

    When i programm a uncond. forward to an external number, i receive the cli number from my pbx. Is it possible to receive the cli number from the caller ?
  8. jefcob

    General call

    Hello, is it possible to make a general call ? so i will call an extention nr and say a message to all "user" (automaticly hand free) I use the CCM 4.1 and i have 7912 and 7941 phones. Thanks
  9. jefcob

    Call Forwarding uncond.

    Hello, How can i contact an extention with a forward uncond. (IP Office ver 3.2 / Phone : 5410). One user (the IT MAnager) will contact any extention (with or without forward) I have test a call priority button but it does'nt work.
  10. jefcob

    Forward uncond.

    Hello, i have a special request from a customer with an IP 406(V1) 3.0(44) : 1) the boss (ext. 820) make a forward uncond to the secretary(ext 821) 2) an external call for the ext. 820 are coming to the ext 821. The ext 821 can transfert to the 820. 3) When another phone pickup the call and...
  11. jefcob

    Soft Key on a 5410

    I have a little problem with 5410 phones : I can use the softkey (redial, history,...) only if i configure "Call appearance" function. But, i did'nt whant use the multiple call possibilities. What's the solution please ???
  12. jefcob

    LCR

    Hi, I will use a LCR for some users (not for all users on my ip Office). I don't use any extra prefix. How can i make the diference between one user that can use the LCR and one another ? Version 3.0 (40) IP Office 406V2
  13. jefcob

    logout an ext.

    Hi, Is it possible to logout automaticly an extention (and also login an extention) during a time profile ? Thank you,
  14. jefcob

    IP Phone 4606

    Is it possible to use IP Phone 4606 on an IP Office 406 (software 3.0.40) ?
  15. jefcob

    VM Pro / Huntgroup

    I have programing an IVR with VMPro. One choice of the menu are : transfer to a huntgroup. When all member from the group are busy, the com are stopped, i don't have the busytone.
  16. jefcob

    4602 IP Phone on an IP Office

    Hello, i use some 4602 IP Phone on an ip office 406 (3.0). I can't have a hand free call. The "mute" option is automaticly on. So when i press de "hand free" key, the "mute" key is on and when i press de "mute" key the call is stopped. Have something the same problem ?
  17. jefcob

    Multi language with VM Pro

    Hello, how can i select the default language from the user VM I will have one user with the vm in english and another with the vm in french. Thank you PS : i use VM Pro 2.1
  18. jefcob

    serial feature key

    I will change my feature key from paralel to serial. It doesn't work. I have restart my pc with feature key server : no change. Why ???
  19. jefcob

    IP Office with multiple IP address

    I have a installation like that : IPO 406 with 100 IP Phone. All the phones are in the same network (10.0.0.X) All the PC are in another network (10.10.10.X) I have program the correct route in my router I have only one problem : The Phone manager work correct for all feature but not for the...
  20. jefcob

    Deploy Phone Manager

    Hello, I have a special problem : i will deploy the phone manager application from one PC. (i have more then 150 PC and i don't have time to go on each pc to instal the application.). When i have deploy all application, i receive an error message from phone manager (not correct instal). Have...

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