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  • Users: Apexis
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  1. Apexis

    Twinning Internal and External Calls

    Looking for the ability for a receptionist to simply screen inbound calls and transfer to employee extensions that are twinned to their cell phones. Possible? Work around? r8.1 and pri
  2. Apexis

    Using Manager for 5 sites

    How can a put in a specific IP to a remote IPO box rather than it trying to broadcast? It's got to be something simple I'm not seeing??
  3. Apexis

    Voicemail Pro Upgrade 3.2 -> 8.1 EXPORT/IMPORT MDB?

    Replacing VoicemailPro R3.2 on a windows box with R8.1 application server on vmware. Should I just Export the entire MDB on the old box and Import on the new one?
  4. Apexis

    Endpoint licenses? R8.1 and vmc32 v2

    Are 12 still included?
  5. Apexis

    Site with Voicemail on r3.2 others on r8.1 Will it work?

    Main site has 406v2 on r3.2 and voicemail pro. Other two sites with 500v2 and r8.1. Release 3.2 didn't have a license for SCN but working with another r3.2 site just fine. For r8.1 sites we have SCN license and Essentials as well. Are we able to use the r3.2 sites voicemail for the r8.1 sites?
  6. Apexis

    Forward Hunt Group to Cordless (Digital)

    Trying to figure out how to forward the main incoming hunt group to a cordless phone (digital TransTalk) when the receptionist needs to step away. The incoming PRI routes directly into the collective hunt group which she is the only member. However, another extension does have the button...
  7. Apexis

    Linux Application Server one-x not starting?

    Just installed Application Server Web Controlv7.0.14-3 (Linux). Voicemail is up and running but One-X service shows STOPPED and everytime I go to start it nothing happens and no log files. Any ideas?
  8. Apexis

    Delay in voice path across SCN to Local T1 calls.

    We have 2 locations which are connected via an MPLS network with QOS enabled. Each local site has QOS switches and inter office calls and calls between the two offices have no problems at all. The issue is when a user from Site A dials a number local to Site B and with short codes I have the...
  9. Apexis

    Reset VMPro user via handset?

    Is there a way to reset a vmpro users password via a handset?
  10. Apexis

    VMPRO Extension List Message?

    Is there an option for the system to play a message with every name/extension setup in VMPRO?
  11. Apexis

    What's the correct procedures to follow to downgrade an IPO?

    What's the procedure to downgrade an IPO? Simply run the Upgrade Wizard and use the old BIN file? Do I need to restore to the old CFG file??? Thanks!
  12. Apexis

    IP Phone Issue with 2nd line - 5620SW

    2 Sites SiteA - Incoming T1 circuit SiteB - 5620SW User Incoming call into SiteA via T1, either DID number called or to VMPro at SiteA to user at SiteB via SCN. The first call in works just fine. The problem is when the second call rings the phone. The user switches to the 2nd line and the 1st...
  13. Apexis

    Random message in SysMon

    406v2 3.0(59) Any one have a clue why the message below shows up every minute or so? Even after a reboot... Thanks 2314012mS CMExtnRxP: v=6 CMShortCode Line: type=NoLine 0 Call: lid=0 id=-1 in=0 ShortCode GetSystemInfo (99) = [] BC...
  14. Apexis

    Random Info in SysMon...any ideas?

    692084mS CMExtnRxP: v=6 CMShortCode Line: type=NoLine 0 Call: lid=0 id=-1 in=0 ShortCode GetSystemInfo (99) = [] BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw Product Unknown 692084mS CMExtnTxP: v=6...
  15. Apexis

    Hunt Group - Queuing and Hunt Type as Group

    Is it possible to use Queuing when the hunt group type is setup as Group?
  16. Apexis

    Music on Hold Across SCN...Possible?

    Is it possible to stream the music on hold across IPO's with one main source?
  17. Apexis

    Centralized Voicemail Pro with SCN

    I've setup SCN and have both sites talking just fine and now trying to setup the centralized voicemail. On the remote IPO I've set to LINE and believe that I need to put something into the VOICEMAIL DESTINATION. The only option I have is "0" from the drop-down menu. It's been a long day....where...
  18. Apexis

    PRI DID Setup

    Could someone point me in the right direction in setting up DID routing.... Thanks
  19. Apexis

    TFTP Server

    How can I tell that the TFTP server is running on my w2k3 server? Thanks
  20. Apexis

    DHCP, VLAN setting, IP Addressing Question

    I came up with a setup, so let me know your thoughts. We have four offices, each with an IPO, all conntected via an MPLS network (basically like frame-relay, full T1 port speed) with a centralized voicemail pro server with the manager/tftp installed on the windows 2003 server as well. Each...

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