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This may be an easy one for some.... I have been asked by security to do route "0" dialed calls to security after hours This was accomplished to a degree by changing the NIT. Now both "0" dialed calls and calls to the main number go to security after hours. How do I only "0" dialed calls...

Call forwarding problem. I have our security departments 3904 set-up to forward to a cell phone when the call is not answered. Here is the problem. When an internal phone calls our security department the calling number is passed (ie 305.954.4127) on to the cell phone. When a call from off...

I have been given the task to program our systems so that when a user in our branch office (Building 4) dials an outbound call that the call will be routed over our SIP TIE and use the trunks that connected to our main system (Building 2). The PRI that currently goes to the branch office will...

We have a problem with a TIE that I was hoping someone could held with. Currently the TIE trunk is working fine via a PRI (AT&T) circuit. A few months ago the decision was made to install 72 strands of private fiber between our two locations. 6 miles is the length. Everything with that went...

Hi, We are trying to configure and install a XCMC card in our 61C (4.5). We have run into a problem and get error SCH1885 - The number of CLASS Telephone TN's in the system exceeds the maximum number allowed. Currently the system show "0" CLASS. This is what we have done so far...

We would like to connect our 61C (4.5) at our main campus to our newly acquired 11c (3.0) at our distribution/disaster recovery center which is 7 miles away. Private fiber has been installed (very expensive by the way) to connect the two locations. What are my options to tie the two switches...

Our company acquired an 11C that we have placed back in service. I got PRI up, but I still can not place calls. When I dial the lead number I can not get through. Do I need to do something else? Do I need to change something? This is a new block of 200 numbers from AT&T with a new NXX of...

I need help with a problem that was just placed on my lap... Out main campus has an CS1000M at 4.5 release. Our company just purchased a building 6 miles away that has an option 11C at 3.0 release. What are my options to connect the option 11C to our CS1000M? Management would like to keep our...

We recently decide to change AC1 to 8 to prevent mistaken 911 calls. I changed AC1 to 8, now I can't dial 911. I have a SPN of 911 but still can't dial 911. What am I missing? Thank you in advance. KCDEAN

A user has asked if it is possible to get caller name and number to pass to her cordless phone. Is this possible? How? Currently the phone is built as a 500. Thank you, KCDEAN

I can't not login to our system this morning. I keep getting the following error: >logi steve TTY 02 MTC BUG 7:47 OVL111 BKGD 44 We have an Opt 61C. Just upgraded last month. Now a CS 1000 - 4.5 Last night we made some changes in our TIE truck to CM. Everything was working last night. Now I...

We have an Option 61C and run Call Manager for our IP phones. We run version 25.40 We recently added another PRI to our system. After the new PRI was up calls from our Cisco phones send out our main number (913.469.2000) instead of the calling number (ie: a call from IP 913.469.2323 to a...