Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: tthdoc
  • Content: Threads
  • Order by date
  1. tthdoc

    Voice Prompts Issue KXTA624 with TVS50...

    I am revamping the phone system menus and found a problem I cannot figure out. Here is some background. I have a extension 104 with a mailbox 104. I have a extension 112 that is not associated with a phone, just mailbox 112. I set up mailbox 104 with all 3 messages (no answer, busy, and after...
  2. tthdoc

    assorted questions KXT624/TVS50

    I have a few different questions. First, Say someone calls and from the custom menu chooses the wrong option. When the person answers the phone they hit transfer and dial the correct extension to transfer the call. But if that extension is in use, it just shows busy on the display and they...
  3. tthdoc

    call transfer service

    I have an option set to press 6 if you know your parties extension. When pressed, it then asks to enter the extension or press #6 to dial by name. If you press nothing, it then says "mailbox 111" and then gives the leave a message prompts. First question, is there a way to have it not ask...
  4. tthdoc

    tvs50 no dtmf disconnect

    I have tried and cannot figure this out. I have custom menu 1 set up with options. On the sub menus it points to, I have them all set up for no dtmf to disconnect. If I press 2 at the main menu, and then don't press any of the options, there is a pause, and then MY voice saying "general...
  5. tthdoc

    Voicemail questions

    System KX-TA624 w/ TVS-50. I have the custom service set so that at night option 3 routes to an extensions mailbox. No problem. During the day, it routes to the extension itself. I recorded 3 different messages - the no answer says "you've reached xxx and we are not available" , the busy...
  6. tthdoc

    time service problems...

    I'm having a problem with the time service. I have the KX-TA624 and the TVS-50. The VPS is set up with the hours for day service. The service mode is set for automatic. If we leave early, I would put the code in to change to night mode. The phone would show night mode when pressing #, but when...
  7. tthdoc

    CID Call Routing..

    I have the KX-TA624 with the TVS-50 and thought I had everything the way I wanted it until this problem cropped up. All calls go the the VPS first. It plays prompt 819 first (as the company greeting) and then goes to custom 1 or 2 depending on time setting. Here is the problem. The building...
  8. tthdoc

    kxta624/tvs50 ring group

    I have most of the system set the way I want it, but have 1 problem I would like to overcome. When someone calls (I will use custom 1 for day calls as an example), they will hear press 1 for ... press 2 for... etc. Some will go to other custom menus, some will transfer to a voice mailbox, and...

Part and Inventory Search

Back
Top