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I am dealing with a SIP Provider that is less then useful. With that said. The issue is New install. when you call in or out on the sip trunk you can talk and hang up no problem. Inbound calls the auto attn pick ups ( Embedded VM ) but you dont hear greeting in status you see the vm connected...

I have a few sites with IPO v2 r7.0.23 They have copper lines on combo cards. they are using dial 9 to get out. It takes up to 4 sec after your done dialing your number before you are get connected to a line? Even with hitting # after the number. ( that speeds it up some but still seems a long...

I have a 500 the customer says will shut down and reboot on its own. It happens like every 15 mins when it starts and it’s random when it happens. I.e. won’t do it when I am on site. Anyone seen this? Have replaced the power supply system is on a new UPS.

Installed a new IP500 V2 6.0 (14) With a new dell Win 7 Pro vmpro 6.0 (22) When customer is mail box randomly as you are listing either on speaker or handset or listening to a message left or even the prompts from the system the sound just cuts out you stay connected if you wait long enough the...

I am looking at adding a pri t1 to my magix system for in and out and use did numbers for users and main line. What is the best build out as far as programing this in the magix and what to tell the provider to set the t-1 up as? Will be useing a group for the main number to make roll over to...

I was asked about screen pop on a Magix I know this is or should be a easy answer but my text books dont really say much about it. My question is what would be needed on a new magix system to make screen pop happen? My thought is just use the smdr port and find a program that will intergrate...

On the ACS R7 and a Msg module 2 port( both new ) Is there a limit of ext that can have call screening set up on them? I ran in to the last few phone I went to program the call screening button on would not allow me to do so?