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  • Users: DavisJim
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  1. DavisJim

    transfer to another extension in Call Pilot

    I have a BCM 3.7 with Call Pilot. If an inbound caller has gone to a mailbox, they have the option of pressing 0 for the front desk. However, they can't enter another extension number to transfer to. (For example, they've called person A and gone to VM but they know person B can also answer...
  2. DavisJim

    caller ID displays either name or number, not both

    Our office has recently installed a BCM 400 3.7 with T7316e phone sets. When an outside call comes in, the caller ID only displays on one line of the LCD display, even though it is a two-line LCD. I would like to display BOTH the CLID number and name at the same time, but I'm told it can only...

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