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Hi, I have a phone with CLS - CTD. I can make international long distance calls from this phone by dialling 9+011+country code+number. I want to prevent this phone from being able to make international long distance calls while still being able to make long distance calls in North America. How...

Hi, I have a configuration like this: Phone 1: x7099 MARP, FDN x7008 Phone 2: x7008 Phamton set(on TN 16): x7008 MARP, FDN 7009 Phone 3: x7009 When I call x7008 with call not answered, the call is forwarded to x7009. However if I call x7099 with call not answered, the call is forwarded to...

Hi, Can I find out whether or not a Meridian option 11C PBX has CTI (Computer Telephony Integration) installed by using some commands in some load? Thank you!

Hi, I am new to Norstar CICS switch. Could you please give me the step-by-step instructions for access the switch remotely through a Hyper Terminal, including log in and log out command? Your help will be greatly appreciated. Thank you.

Hi, Does Norstar CICS PBX use the same system software as Meridian Option 11C? How different is it? Anywhere I can get Norstar CICS PBX menauls? Thank you very much.

Hi, How do I restart Meridian PBX software? Can I restart the voice mail system's software wothout restarting the whole PBX software? It will be greatly appreciated if you could give me step-by-step instructions. Thank you very much.

Hi, I have a DN and it is PRTed (using LD 20) as type MCDN. What is MCDN? What load do I use for this feature? Thank you very much.

Hi, I want to broadcast a global voicemail message to everyone's voice mail. How can I configure a voice mail box so that I can log in the voice mail box, use code 75 to compose a message and then send out the message? I am using Meridian Mail System. Thanks a lot.

Hi, I have a main line x6000. Under this main line, I have an extension x6097 which is a DID. When I make a call from this DID x6097, at the called party, the displayed number is our main line x6000, not the DID number x6097. Is there any way I can confgure PBX (Meridian) so that the DID number...

Hi, I need to forward a call to an ACDN when the call is not answered or the phone is busy. I can't do this by setting FDN and HUNT of the set to this ACDN, because PBX doesn't allow this. Here is the error message: ERR4057 CFNA cannot terminate on the Forward DN (FDN) because the FDN is an...

Hi, I have a phone with a couple of DNs. Is it possible to set up Call Forward No Answer only for some DNs on this phone and disable Call Forward No Answer for the rest DNs on this phone? Thanks a lot.

Hi, Is it possible to convert an incoming DID number to another DN? If yes, what are the step-by-step instructions? Thanks a lot!

Hi, How can I find out traffic volume on PBX? How can I find out a trunk's capacity? Could someone please tell me step-by-step instruction? Many thanks!

I was able to access PBX/VoiceMail remotely through HyperTerminal before. Today through HyperTerminal I logged into PBX then VoiceMail. I was idle for a while. When I came back to the HyperTerminal, it did not respond to me at all. I had to disconnect and then exit the HyperTerminal. Then I...

Hi, Could someone tell me step-by-step instructions to configure a conference bridge on Meridian 1 PBX? Many thanks!!!

Hi, I was trying to OUT a phone. Here is what I did: LD 11 REQ OUT TYPE 2008 TN 005 0 00 12 Then I got SCH8783, which is: The monitored or monitoring set cannot be moved or copied. Any idea why I can't OUT this phone? Do I have to unplug the phone from the jack before I OUT it? Many thanks!

Hi, One of my TN numbers is configured for Meriadian phone model 2008. Now I need to change this TN for Meridian phone model 2616. How can I do this? Many thanks!

Hi, I need to play a recorded message when a phone number is dialed. How do I configure Meridian 1 PBX to achieve this without forwarding this call to voice mail? Many thanks.

Hi, I have a main line (a main phone number). Under this main number there are couple of menu options. Again under a menu option, say Option 2, there are some submenu options. Now I need to change this configuration. When someone dials this main number and chooses Option 2, I want to redirect...