Have a customer with a BCM50 release 2 and someone had changed the nnadmin password and forgot what it was. I always set up a backdoor password of my own with full admin rights, so when I log in I can change the nnadmin password but it does not actually work. When I change it and it asks to...
Have Tapit software and everything is running fine but customer wants to be able to get reports on intercom traffic. I cannot find out how to get this traffic to report to tapit.
Any help would be greatly appreciated.
Tim
Have a small customer and the manager wants all employees voicemails to email her, is this possible and how?
I have not had a lot of experience with the unified messaging
Thank you
Have release 1 BCM 450 that cannot backup. It goes through all of the backup steps and says completed but there is no data there. I have tried to backup to pc and USB flash and get the same result. I have all patches loaded and new hard drive.
I have done numerous backups on other units and have...
I replaced a hard drive on BCM 450 rls 1 and it goes through like everything is done but the extension numbers have not changed from default. The keycodes are there but nothing else. Any suggestions??
When using call pilot manager I get the internal server error. in alarms it says f983wui was not deactivated properly last time. Has anyone seen this problem before?? I can use the telephone to program but they want to have the computer access.
It has been a long time since I had to program one. ARS is active but long distance is not going out. We just want all calls to go out pool 70 can someone tell me how to change this?
This may have been discussed a 100 times but couldn't find it anymore.
I have a mlm that someone changed the hard drive and didn't rekey serial number. Can someone send me an email and give me the procedure on getting into the comport and rekey the number?
I have a customer and BCM 400 3.7 and hard drive crashed. The only way I could get them up was to replace drive with the only spare I had and it was a 4.0. I forgot that I cannot reload keycodes and I am in a severe bind. I need to get them back up and I cannot get a hold of my distributer till...
Have customer that had 2 offices that are now seperating. They have a BCM400 and want to remove the SRG keycode so they can utilize the digital sets and voicemail again. Can someone tell me how to remove it??
Your help would be appreciated.
I had my customer with a 3.5 and the hard drive crashed. I had a 3.7 and installed it and all lights came up green but I cannot access unit. I have tried the platform initialization and it didn't work either. Any help would be greatly appreciated
I have a BCM 400 Rls 4.0 redundant switch. About every week I have to reset the switch because it locks up. Both Hard drive lights are orange and the status lights are green and never flicker or go off. Any suggestions?
I had a BCM 1000 Redundant system and replaced with a BCM 400 Redundant system. My question is will the power supply modules from the 1000 work in the 400? They look the same except the 1000 power modules have a switch.
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