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  1. champ203

    Avaya 3810 cordless

    Have customer having reception issues with one 3810. Is it possible to connect to base units to one 3810 to increase range etc. If so can someone tell me how to do that thanks.
  2. champ203

    Callpilot Dial by Name

    For the dial by name to work does the user have to have the name recorded for the mlbx.
  3. champ203

    Merlin Legend dead

    Forgive me not familiar with merlins i work on norstars, but i have a friend who has one at there office. The system seems to have croaked. He came in and had no dial tone on phones and display showed time of night before. He power cycled the system via button on power supply and no help. I went...
  4. champ203

    Adjusting time

    Question i have changed the time on the vm server but the ip office has not updated. Verified in the manager that the time server is set for the vm server. Any ideas as to why this is not updating. This is a 406 4.0 (7). I am not onsite so what i keep checking is the time window in the system...
  5. champ203

    Remote call forwarding issue.

    Very strange issue posted last week but really never came up with anything. Customer has norstar 4.1. Has issues remote call forwarding to verizon cell #'s. Can however forward to at&t just fine. And also can dial internally to that ext that is rcfw'd to verizon cell and call completes. However...
  6. champ203

    Advanced call handling

    Does anyone know if this feature exists on the ip office. Receptionist gets call for x-2000 that user is on the phone. Can they camp that call on x-2000 until that user becomes free and then that call ring to x-2000. Currently they use park but some areas in the office is not equipped with...
  7. champ203

    Voicemail question

    Have a mlbx that has alot of new messages is there away to clear it out with out manually having to listen and delete each msg. The customer wants the mlbx to stay active they just want it cleared out. It is a Vmpro 4.0.18
  8. champ203

    Remote call forwarding

    Strange issue with users not able to forward to certain cellphone carriers. Not exaclty sure of release maybe MICS 4.1. Forwards via F4 to cell phone carrier is AT&T and it works. Forwards to T-Mobile or Verizon and call rejects. So far that is the only two we have discovered being a issue. Any...
  9. champ203

    internal call forwarding

    Question have a user who wants to be able to forward ext to another extension in the office. However she wants the caller to be able to leave a msg in the forwarded ext vm instead the caller is coming back to the original dialed ext's vm. Is this possible
  10. champ203

    call park

    Is it possible that two calls came in at the same time to the main # and the first call gets parked and then somehow the two calls get connected outside??
  11. champ203

    CICS 7.1

    Question installed a CICS with 7.1 and used all 7316e sets but under button programming shows the phones as 7310's? No problem that i have found just curious.
  12. champ203

    Norstar 8X24 DS DR5

    Is there any way to get caller id on a 8x24ds DR5.
  13. champ203

    Forwarding Hunt group

    Would it be possible to forward a hunt group to a cell phone after hours on a ip office 406 not sure on the release. Thanks
  14. champ203

    Norstar network event log

    Can anyone tell me where to go to decifer the network event log. Is there anyway to know exactly what type of event occured i see it provides time and for example 42-0.
  15. champ203

    Display date/time

    Question does anyone know if instead of name and ext displaying on a 4406d+ can you display the date and time instead while phone is idle. Thanks
  16. champ203

    Omniscanner 2

    Having trouble with Omniscanner. Power up unit and says needs to be reflashed. It is a Microtest Omniscanner2. Downloaded file that I think i need off of Fluke website. File is called omniscanner 6.12 software. Anyone ever have to reflash one of these units. Not sure if this is what i need and...
  17. champ203

    3904 exp mods

    Hey can someone help here I currently have a customer who has a 3904 with 2 22button add on mods for bfs keys at the receptionist. They now are maxed out. Question can you only have two per phone I think that is what I have read just trying to be sure. Any ideas this site is a shared switch...
  18. champ203

    Call forwarding problem

    Hey has anyone ever had a problem like this. Customer has opt.11 rel.24.24 and receptionist has been having this problem for about a year now. She states forwarding her phone internally and walking away and comes back and forwarding is off. I blew her off for a while but replaced phone (2616)...
  19. champ203

    Norstar inbound line identification

    Need to identify incoming call to certain set. Currently now i have it set up as a target line pointed to a hunt group and i have named the hunt group. The name that i have identified the hunt group displays for only a couple of seconds on the set then the callers # displays. Is there a way to...
  20. champ203

    Avaya G3si

    Can you guys tell me exactly what type of printer can be connected to a G3si v6 as the system printer. The reason is we have a customer who wants to collect bcms reports and as far as i know this is the only way to collect those reports automatically.

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