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  • Users: Pete27
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  1. Pete27

    Calling Group or Hunt Group?

    I have a partner R6 system, and am trying to make some changes, and am not quite sure how to approach setting it up.. When someone calls the system, they get a list of phone extensions, and they can choose the operator at x10, or it defaults to them if they don't make a choice. Problem is, the...
  2. Pete27

    Way to connect multiple Partner systems?

    I'm currently supporting two Partner R6 systems which are in office a couple miles apart from each other. Is there any way to connect the systems for direct extension dialing and to alleviate the headaches for customers dialing in and having to be transferred back and forth via centrex? Wasn't...
  3. Pete27

    ACS Upgrade R3 to R6 straightforward?

    I currently have a 12G2 R6 upgrade-backup card and was planning on using it on a R3.0.2 ACS processor. Is this a straightforward upgrade, or are there some risks or additional work that will be required? Thanks for your help, Pete
  4. Pete27

    ACS - Real slow Centrex Forwarding?

    I had a question for the ACS gurus out there. I am working with an ACS R6 phone system that has a call forwarding option to a centrex line which connects to a sister office, also running a similar ACS system and it's taking forever. From the moment you hit the number to be transferred, it...

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