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  • Users: t3lu5
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  1. t3lu5

    CLID doesn't carry thru

    Hi all, A site I'm involved with recently added a 'front end' vector to handle incoming calls. Now, when callers select the option to go to a call center, the caller ID is lost. What displays to the agent is the title of the vdn. Can this be replaced with the original caller info? thanx,
  2. t3lu5

    Outgoing end of dial

    Hi all, I have a site that is an care facility which provides phone service to residents some of whom have problems completing international number in time. If a trunk group is NOT ISDN, there is a field for "outgoing end of dial". Is there somewhere, in an ISDN trunk, that I can adjust the...

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