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Reference: thread1496-1612617 Having issues with multi-site, exact same as Ken Means saw over a year ago. The design has multiple PBXs using E.164 numbering, each with multiple DID ranges, which each range requiring a site. The problem is that when a 4-digit short number is duplicated at...

Has anyone installed a Modular Messaging MAS (Exchange 2007) on VMWare? I have a situation where two different R5.2 voicemail domains on two different AD Forests and Exchange 2007 Organizations. 1 MAS per VMD. On each, the prompts tend to stutter. I can't say the stutter is completely random...

In MM R3.0, has anyonce experienced a problem recording application prompts. I have a site that discovered this problem. IF a caller application is recorded via the caller applications editor, and they record it, stop it, and save it, it Saves. The problem is if they Pause or Stop the...

Wondering if anyone else has seen this. I have multiple sites with the same issue: For calls routing to a hunt-group either directly or through an AA, at random times, the hunt group seems to go out of service and will instead ring at the Night Service Group (If there is one) or go to...

We've got IPO3.1.48 and VMPro3.1.16 running in our lab and have run into something, so its time to toss it around the community for poking and prodding. We find that we can set passwords for voicemail as before, when using the telephone. The differences are in the Manager. We found that a) An...

Has anyone tried this patched release? The Tech note only mentions a couple fixes, and I had all sorts of problems with the original 3.1.29. Just wondering if it is safe to trust this release, or wait until February, after Avaya has put a little more thought into it.

Does anyone know how to import users using the import configuration utility without importing the NoUser? I've tried doing this a couple times and end up with the second NoUser, and I can't get rid of it. Any thoughts????

Has anyone seen with the 3.0.17 or other builds where you can not change the destination voicemail box of a hunt group? Example: Hunt Group: BobGroup(Extension 310) In Voicemail Pro, I add the group, "BobGroup" with startpoints of collect and leave. For collect, I assign a "Get Mail" action to...

Looking for suggestions on how to withhold outbound caller ID on the IP Office. Tried using the 'W' tag, and the extension is being put into the calling party number field. I know on Definitys, there is a feature code that marks the call as private so it reads as unknown on most caller ID...

I have a customer running IMS with a Win2kPro IMS Server and workstations. In Outlook (Win2KPro IMS Client), when trying to connect, it will search, then bring up a window prompting for username, password, and domain. We enter the information as domain-level log-ins, but on luck. It errors out...