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  • Users: mburdan1182002
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  1. mburdan1182002

    Distinctive ringing

    How does on get distictive ringing on a M2616 set? I have an option 81 and in LD11 on key 0 i set the DNRO 0 and DNRI 3 but the ring is still the same any help would be apprectiated
  2. mburdan1182002

    OTM Synch error

    I have an option 11c rls 22 with a recently installed OTM. We are experiencing a problem when trying to synch 2016 digital phone sets. Everytime we use the SYNCH command in OTM, we get an error "CDCD SCH0341" unable to match input field with stored mnemonics. CDCD is a "conferee digit count...
  3. mburdan1182002

    OPX line

    I have a Norstar that has an OPX line from an Option 61c. about two months ago the OPX stopped ringing in on the norstar set. when somebody calls from the 61c via the OPX line, the set does not ring and no appearance is showing that a call is coming in the OPX appears on x221, the prime set I...
  4. mburdan1182002

    call pilot peripheral devices

    does anybody know what the default login/password is for the call pilot? I have connected the monitor, keyboard and mouse to the faceplate of the 201i, powered on the monitor, and the login/password window comes up I thought it might be: NGenDist ntdist Other than pressing the "reset" button...
  5. mburdan1182002

    OTM question

    I need to program two private lines on two empty keys on one set/ extension number. The error that pops -up states that they are invalid DN's and that they do not appear on the "Numbering Plan or Site". On the OTM I've gone to: files- properties-customer 0-properties and then Numbering...
  6. mburdan1182002

    display sets go blank/dark

    I have various display sets that go blank or dark. I have to unplug and plug back in the set for the display to come up. it is an intermittant problem not the same sets all time the problem seems to be across all digital line cards. sometimes the displays go blank on several sets, other...
  7. mburdan1182002

    3900 set password reset

    How do you reset the password back to default on a 3900 set?
  8. mburdan1182002

    help...auto attdnt not answering

    I have a BCM 400 with Call Pilot. I have a PRI circuit programmed into the BCM. When the main number is called, it comes over the PRI and it rings on x221. x221 will ring four times then go to the mailbox associated with x221. The main number is suppose to ring into the auto attnd first, the...
  9. mburdan1182002

    Call Pilot & BCM 400

    I have a user trying to add a 7th holiday to their menu. Call Pilot version 2.01.27.05 on a BCM400 She clicks on 'messaging' at the top menu and chooses 'holidays' from the drop down list and she sees the existing 6 holidays. when she tries to add a 7th holiday she gets and error "could not...
  10. mburdan1182002

    E&M trunk module

    how do you install an E&M trunk module in a MICS 6.1 using a fiber cable in slot 3 help
  11. mburdan1182002

    installer password on MICS 4.0

    Does anybody know what the installer password is on the Norstar? I tried 266344 and i go "Lines" select "Show" and it takes me to the line001, i press "next" and it goes to Line002 and so on. I need to program 2 E&M trunks. I do not get the "trunk/data" option under "Lines" am i missing...
  12. mburdan1182002

    3903 password protection

    My question is on the 3903 and password protecting the set. NOT the password protection for the Personal Directory on the 3903. I have user that has forgotten their password to unlock their 3903. In the Meridian Digital Telephones Quick Reference Guide on page 58 it goes over how to set the...
  13. mburdan1182002

    StarTalk Flash 4

    I am working with a remote customer of ours; they have a MICS 6.1 with StarTalk Flash 4. The StarTalk has been installed for at least a year and the problems have recently started The existing problems with their auto attendant are as such: 1. Occasionally the main switchboard phone won't ring...

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