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hi, we have a client who is running ip500 4.2.11, using mobility features, when on the deskphone, and call comes in, it twins to mobile and displays her ddi number, but when she not on phone it still twins, but shows the pilot number?? any ideas, how to display the ddi number all the time...

unit, ip406v2, ver 4.05 we are finding a crackling noise when we dial to trunk, we have checked power, and telecoms have checked basic rates, still noise any ideas?

hi, there was a thread a while ago for the ACA ACS exams, Questions, answers, etc etc, has any body got a copy of this exam

any one help, trying to use *9000* maintence mode, we have set a 5420 to be system phone under telephony tab, type in short code, then ask for security code? where do we set that, or de-set it?, any one have any walkthru's or doc's available?

anyone tried? client has asked if we image/ghost/sector copy the embedded vm card onto a 512mb card, more space for vm messages. sounds feasible, as they would keep the original vm card no copywrite issues, licenseing issues would come into it...

hi, we use visual voice feature on our 5410's we notice, when playing old messages etc, when press 6 to forward, no "avaya girl" voice comes up with prompts, and doesnt fwd but when dial *17 or msg key, and do manually, all works fine? any ideas?

hi, we are running 3x ip office via CSN, all work fine, but we have now noticed when you dial an extension say at site 3 via site 2 from site 1 Site 1 site2 site3 can see can see site3 site1 users...

hi all, we have set up a sip trunk via a new zealand provider, but we have to use ports 50600 and 50040, not 5060 or 5004, we have opend upd/tcp ports on router etc, we can dial out through the sip, but cant dial in, the listen port is greyed out with 5060 port, can't change, the router is...

hi does anyone know or experimented with trying to make a cut down version 4.x.x for the 403, i have one running 3.2.69, but want to use system status, ip trunks, etc, any ideas?

hi, what is the character for a hard pause, to use within a shortcode, or speed dial we are using ip401, ver 4.1.9 thanks

hi all. we have a site using ip500 (4.0.14) , we remotemanager in via the isdn lines for sys admin , we have now put a voicemail pro server in, and now need VNC/RDP connection to this, it is the only device on the WAN port, any ideas how to make a "passthrough" to this machine via the...

we have a client with multiple switches, 1x main ip500 with 16vcm, other sites with varying vcm modules all connecting to the centre "Star" ip500, via scn and ip trunks site 2 site 3 ----- local # \ / \ / \ / site...

easy enough, but here is the stumped part i have made a short code Code: 321 Feature: unpark call Dial: 1 Line group: 0 Code: 322 Feature: unpark call Dial: 2 Line group: 0 works well for unparking calls from slots 1 and 2 from a cordless phone. here is the...

Hi. I want to be able to run 2 or 3x instances of phone manager on 1x pc, this is so they can dial/monitor the user. any ideas?

hi, we have had a few ocassions where the ip406v2 (4.0.14 ) will loose the remote license server, when finds again, the twinning has dropped off, either have to go back in and reload cfg file, or select each user for twinning again, any one come across any fixes for this? if succesful we...

what we are trying to do is make a shortcode, which we dial from a supervisor phone, which then dials a phone number on an workers phone, ie, worker needs to dial a number, he approaches to supervisior, he keys in system shortcode on his phone, and the workers extension dials and ring the...

any ideas?? we have a site using 4.0.10, on a 406v2, twinning licences, and ph manager pro + lite. with twinning in nz, our provider doesnt pass the originator caller id thru to the twinned number, prob, when the client gets back to the office to see who rang him as he didn't answer on...

hi, we use a voipbuster account with a analogue sip dialer, but now want to use via 4.0.7, have set up the user name etc and fields in new sip line, made a shortcode number dial ammended number with country prefix, sip line group, any ideas for making it work?

we have upgraded a site to 4.0.7, we have noticed when we answer the call on a 5410, (which has has software upgrade), and has twinning enabled to a mobile. when answers in headset, or speakerphone mode, all good, when call finishes, the phone displays "disconnected" and tones for 32 seconds...

help, we have loaded a site with avaya ip500 running 4.0.7, 50 twinnning licenses, all working fine, but a re getting some calls from user saying twinning not working, we go back in to manager, (only 1x copy installed on site), and set back to internal????? with no data entered? very weird...