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  1. descendant

    Moving 5330e phones

    I have one customer who now has a new Mitel 3300 system that I know little to nothing about. When the 5330e phones are moved they retain the original extension number. How do you reset the phone to display the extension for the port it is moved to? Also, if you replace a phone what is the...
  2. descendant

    Blank IP 500v2

    I have a IP 500v2 that has been reset so that all the operating software has been erased. I have gone through this forum's related questions and tried some of the solutions in upgrades, etc. that advised using a serial cable, viewing the TFTP log and getting the MAC, but I have had no success...
  3. descendant

    Com Ports

    I have run into a situation where an older software application that I need to use only recognizes Com ports 1-4, but my Compaq laptop starts the available ports at 5 and up. The OS is Windows XP and when I tried to get into the "advanced" section of Com port 6 to change its number, I got a...
  4. descendant

    Com port numbering

    I have a Compaq laptop running Windows XP and my useable com ports are numbered 5, 6, and 7. I now have to work on older phone systems that use software that only recognizes com ports 1-4. When I go to Device Danager to change port numbers I get an error message that says I need write...
  5. descendant

    Problems with TTI commands.

    I am called on occasionally to add or move extensions on a Destiny system, and I have run into a problem. Sometimes the 2410 display phones I install show their old extension number (the extension the set used to have) and not the extension of the port it is connected to. Entering the...
  6. descendant

    Merging 2410 Sets

    I have found in the FAQ's references to TTI and finding the feature codes and security codes. I have no programming experience with Definity systems. How do you find the 'Feature Codes" and the 'Security Code". I would like use them to be able to find the ports that 2410 sets are on and then...
  7. descendant

    Installing new sets

    I have to install several sets in an existing Definity system where all the voice jacks are pre-wired to system ports and the programming is done remotely. When I plug a digital set into the jack and it comes up with an extension number that used to be in use, is there a way to program the new...
  8. descendant

    Option 81 Patches

    What are the steps to loading in a patch for an Option 81?

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