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Hello been setting up a vmcd system as a user controller and a mxe3 as a trunking gateway can make calls via the ip trunk and incoming is working great but i have tested res phones today and i have found that even if i select the 2nd controller in the user the number is not added to the rdn...

Hello whats the best way to upgrade MAS with nupoint from 2.1 up to 4.0 sp1 ? i have got all the blades on disks ready i was going to backup load msl for mas 3.0 add blade then restore backup on 3.0 and do the same till i get to 4.0 what do you think ???? CCNA,CCNP,CCVP HP AIS Full...

Hello i have got a customer that has just gone and got 30 new ipad 3 and would like to use them for ACD via EHDA which i can get working no problem but my question is will i be able to run reports via 6110 for these agents ??? CCNA,CCNP,CCVP HP AIS Full Mitel

Hello i have just installed a Mitel 3300 MXe with 15 ACD hotdesk Agents 1 ACD skils group 1 path also have installed Mitel 6110 V 5.8 with Hotfix patch 3 i have run a sync on the 6110 and i can see all agents and all are showing on CCC on a supervisors pc as well as the path real time...

Hello when i call 7777 which is a MS OCS client i get busy but the ocs client can call me fine any ideas CCNA,CCNP,CCVP HP AIS Full Mitel

Hello how to i get my mobile and desk phone to ring at the same time and then to be able to hand off to my mobile i am unable to enter my mobile or speed call in the PRG form please help CCNA,CCNP,CCVP HP AIS Full Mitel

Hello i am trying to setup a test lab using Mitel 5207 phones and LBG and OCS has anyone had any problems getting OCS to work with the 5207 handsets regards glenn CCNA,CCNP,CCVP HP AIS Full Mitel

Hello i am trying to setup the wan port on my MXE to provide me with basic pptp access. i have done this before using the cxi no problems but i am having no joy with the MXE has anyone had any problem in getting this to work when ever i try to connect to the mitel using the pptp...

hello i am having a few problem with access list i want to allow traffic from 10.1.1.x /24 to get to 192.168.1.x/24 but block it going to 172.16.1.x/24 vlans are 10= 192.168.1.1/24 20=10.1.1.1/24 30=172.16.1.1/24 could someone please point me in the right way as i dont play with acl enough...

hello i have got a company that i have added a new vlan to Vlan 7 ip address 192.168.30.250 this is just for guests to use. so i need to allow ports in that vlan to be able to talk to vlan 11 only vlan 11 ip address 10.10.255.254 could someone point me in the right way all other...

hello i have got a 2811 with 4fxs after use the ports will not clear down and have to be shut then no shut i know there is a command for this but cannot find it or remember it so any help i would be very greatful thanks Glenn CCNA,CCNP,CCVP HP AIS Full Mitel

hello i am setting up CME 4.2 on a cisco 2811 ISR all IP phones are working fine and all other voice services Ie voicemail , external calling and pickups etc are working fine. i am having problems setting up a 3 way conf call using a FXS port on the router and a polycom spider phone. i can...

hello i am trying to setup night service forwarding using ccm 4.1 how can this be done i have looked on help files and have found nothing thanks CCNA,CCNP,CCVP HP AIS Full Mitel

i have got my cipt exam on wednesday has anyone taken this in last few weeks if so any ideas on wat is in the exam and wat the lab might be thanks CCNA,1/2 CCNP, 1/2 CCVP Cisco PIX/ASA HP AIS Full Mitel

hello can i run a web browser on a cisco 7970 and if so how ? CCNA,1/2 CCNP, 1/2 CCVP Cisco PIX/ASA HP AIS Full Mitel

hello i am wanting to setup a demo of cisco video calling wat do i require to do this i have got the follow already ccm 4.1 unity 7960 + 1 7970 please help thanks CCNA,1/2 CCNP, 1/2 CCVP Cisco PIX/ASA HP AIS Full Mitel

hello i just passed cvoice and need to do qos , cipt , and troubleshooting as anyone done any of these if so please let me know how they found them thanks CCNA,1/2 CCNP, 1/2 CCVP Cisco PIX/ASA HP AIS Full Mitel

hello can someone please tell me then time in between failing an exam and having another go at it. This question is for all cc*p exams ie ccvp ccnp ccsp ccip thanks CCNA,1/2 CCNP, 1/2 CCVP Cisco PIX/ASA HP AIS Full Mitel

hello i would like to setup 2 unity servers but have them both in one cluster ie if one was to die there would be no loss of service for the users how can this be done and how can i check if it is working thanks CCNA,1/2 CCNP, 1/2 CCVP Cisco PIX/ASA HP AIS Full Mitel

i have got a issuse with cisco unity and playing back forwarded voicemails from other users if a user forwards a voicemail email to another user the user that the email as been sent to cannot play the voicemail back through their phone any ideas ??? CCNA,1/2 CCNP, 1/2 CCVP Cisco PIX/ASA HP...