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I have a client asking me to increase the amount of time a call rings before going to voice mail, when the receiving party is on another call. As it is currently set up, the amount of time needed to put someone on hold and pick up the incoming call is inadequate. I suspect this is a system-wide...

I have a client that is beginning to appreciate the powerful import/export capabilities of Outlook 2000, but cannot achieve the same functionality from Public folders, such as calendars or contact lists. Is there a way to do this? Public folders are not an option in the import/export wizard...

I have installed Netscape 6.1 on two machines thus far, both of which are running RedHat 7.1 (without any patches or updates). In both cases, Netscape will hang the X-windows session after a short time, necessitating a ctrl-alt-backspace to close KDE (my default environment, also unpatched). Is...

I have a client that wants to append some legalese to messages bound for the internet (i.e. "this message is intended for the sole use of the recipient...") I can see in the architecture that it would be best done as Exchange converts the message, but have never seen anything about how...