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Yesterday morning, I woke up to discover our office internet access was down. I contacted our ISP and they resolved the problem within an hour. However, after they resolved the issue, OWA was not accessible externally. We can access it internally with a private IP address, but it is not...

Some of my users have been having a really weird problem with saving previously created Word 2003 documents. A user will open a previously created document which is not open by any other user. The document opens in Read+Write mode. However, after making several edits to the document and...

Several of my users have recently encountered a problem while working on documents. They will open a previously created document to make changes to it and will encounter a file permissions error which changes the document mode from Read-Write to Read-Only. This error occurs either during the...

Can someone please help me with what I need to add to my PIX to allow OWA access?

Over the weekend, I modified our MX records to reflect the proper "name" of our Exchange server. Rather than have a default mail.domain.com I changed it so that the MX server is servername.domain.com. Now, some of my remote users automatically come up with a "Disconnected" status when...

Is there a way in AD to prevent users from being able to move files or folders on a file server? I'm having problems with the old "drag and drop" problem with my users. This is a huge problem considering they're moving entire client folders into other folders. Any ideas on how to resolve this...

I have a really odd problem occuring with a Dell Latitude D505 NIC and the network switches. Actually, I can't pinpoint what exactly is failing - I just have the symptoms. First, the way I know there is a problem is when all workstations on one or both switches lose network access. When I...

When setting up e-mail for one of our users, I mistyped her e-mail address. Since then, she is having problems sending e-mails. So I corrected the e-mail address in the user's AD Properties; however, it doesn't appear to be replicating through the network and her contact information will not...

I have done a manual removal of ZoneAlarm because I was having a TrueVector service error appear each time Zone Alarm tried to start or when I tried to use the uninstall program. Since I have manually removed ZoneAlarm and rebooted, Windows XP Security Center still shows ZoneAlarm as the active...

Is there a way to protect or correct issues we're having with spammers using our domain and e-mail addresses associated with it for spamming? Evidently, some of our clients have blacklisted our domain because they are receiving spam with our domain address. Thanks.

Does anyone know of a way to set the default tray for all labels listed under the Envelope and Labels? The default tray is set to Automatically select, but it needs to be manual feed. Even if a user changes the tray to Manual feed, the print job will not prompt for manual feed. I've tried...

I have implemented a 2003 domain in a mixed environment. The new Windows 2003 Server is the only DC. One of the member servers running Windows 2000 Server was also running Terminal Services. I need to continue running TS on the W2K Server. However, since I joined it to the domain, TS is...

I have configured our CISCO PIX for VPN connection. Users can connect through the VPN client and access network resources; however, they do not have internet access. Any suggestions on what I need to add to the PIX configuration to allow internet access? I have the VPN Client configured to...

Does anyone have any suggestions as to how I can only create one user account in Windows but set it up to where the Novell logon screen comes up regardless?? I know that you can set up the AutoLogon for the Windows portion, but when you do that, it completely bypasses the Novell logon screen...

Here's a website that might be useful. It is a forum where you can see what types of questions might be on the A+ exams. http://www.braindumpcentral.com Also, Self Test has great practice exam software. ( http://www.selftestsoftware.com ).

I have had repeated failed backups using Backup Exec to backup our billing server running Windows NT 4.0. The last entry in the job log states that is has started the backup of the 3rd section of the job, but it never completes the job. When I get into the office in the mornings, the server is...