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how do i find what the miran access code is for opt 81c? thx.

Am looking for downloadable admin docs for Centigram voicemail systems. Searched the web but can't find anything. Can anyone help?

We have an auto-attendant set up, where callers can time-out to the switchboard operator. The timeout extension is 5559, the operator hunt-group extension. Operator hunt-group has night destination of 2180 which is a voicemail box. In the intuity auto-attendant routing table, the incoming...

Am trying to get reports for an acd group for week of September 22. Seem to only get data far back as Oct 3. Is there default for how long data is retained in the system? Using command 'list bcms agent 7338 day 09/22' as the system asks for MM/DD format. Any help appreciated.

Can anyone explain the basics of how a modem pool works? Is it used for DID and non-DID modem lines?

We're considering professional voice recording for mailboxes on our auto-attendant, and want easy way to navigate and do recording on 18 mailboxes. Is there a way to do this without them having to call into the system separate for each mailbox? Thanks!

Since I changed an ACD hunt group to have queing (no vector), they notice they go from auto-in to aux-work, without pressing any buttons on their phone. What should I look for? Thanks!

Does anyone know, in intuity audix (ver. 5), is there a way to access a directory of voicemail users? I don't want the dial-by-name directory where it transfers to the person. But is there another directory where you can spell the name on the phone keypad and when the system finds a match you...

Has anyone tried or been able to get the Intuity Audix outcalling feature to outcall to a Nextel phone?

One of my hunt groups is set up with cover path that goes to voicemail after 23 rings. It has 1st announcement, and 2nd announcement is recurring, with delay 45 seconds. How do you figure the duration of waiting time listening to announcements, before the call goes to coverage. Is vectoring...

Can anyone tell me what is the latest release level available for the G3r? Thanks.

Can anyone help? Setting up simple auto attendant with 7 options. For option 1, set up x-port station (2157) and cover path. This is example of what they want.. Cover path for 2157: pt. 1 = 7481 pt. 2 = 7261 pt. 3 = 7268 pt. 4 = 7478 pt. 5 = 7477 pt. 6 = voicemail - of 7481 Can't put 7481 in...

Is there a way to get the Caller ID to NOT display on SELECT 8410D phone sets? One department wants to turn off the caller ID for incoming calls only. They still want to see internal ID, and also want to send their numbers when calling out. Is there a simple way to do this, or is it impossible...

Added MWI button for ext 7456 on attendant console, but it doesn't light when message is left in mailbox 7456. The 7456 is x-port with cover path to voicemail. She has an MWI button on her console for another x-port station 2181, and that one lights when messages are left in mailbox 2181...

G3, ver9, am trying to schedule reports, and they show up in command 'list report', but not in the schedule window in ASA, neither do they print out. What am I doing wrong? Thx.

We're trying to change the hunt group extension of the attendants. Need to change from a non-DID to a DID so senior staff can access operators directly and bypass an auto attendant, from both inside and outside the office. When try to change the group extension on the hunt-group form, error...

Does anybody know of a command where you can monitor incoming calls? We're setting up auto attendant on main number, and they want to monitor calls to see where they go, if they're routing properly..??

We have a phone which went dead somehow overnight. All is plugged in correctly. On the 'test sta' command it failed on Test No. 48. Does anyone know what that means? Our phone man is out, and this is all I know to do to check it. Any other help would be great. Thx.

Can anyone advise- two of the feature buttons suddenly quit lighting on an 8410D, and others are still working. They're administered as busy-indicators, when the people are on the phone the lights don't work now. Does the phone need to be replaced, or can it be re-set in software??

Help - we have a phone half-tapped for someone. Since this was done he claims his message light is not working. Is this normal?