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  • Users: mia158
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  1. mia158

    IPCC VoIP Monitoring supervisor

    I have a customer I'm trying to configure VoIP monitoring for. I am able to record calls and play them back on the PC. The VoIP Monitoring feature is greyed out and never becomes available for the supervisor to use. I have verified licensing and services/software on the server. We are using...
  2. mia158

    Windows Media Player through PIX

    I've jsut installed a PIX 515e at a school. The teachers use a www site to stream video and audio to their students. Since the PIX has been installed, we've experienced probelms using the web service. I disable all the fix up commands and still doesn't work. We've been able to get it to work...
  3. mia158

    VT Advantage and IP Communicator

    Has anyone tried getting these two components integrated. I understand it is not supported and why it's not. Just wondereing if anyone has done anything to get it to work. Thanks.
  4. mia158

    CDR stopping unexpectedly

    We have a few customers that are using the CDR/ART tools. The reporting works great for a couple of weeks. It suddenly decides to stop working. Anyone experience this at all?
  5. mia158

    Tapit Call Accouting software with Call Manager

    Anyone using Tapit Call Accouting software? I have it installed and collecting data from the CDR database on the publisher CM. The software is installed on a WinXP PC. The connection to the CM is fine and the Tapit software actually sees the records in the CM. The CDR loader on the PC is...
  6. mia158

    firefox and CM

    Has anyone been able to figure out waht the java problems are and fix it? I'd like to be able to use firefox 1.0 when browsing to ccmadmin.
  7. mia158

    Invalid DNs xfer to Unity

    I have a series of numbers on the phone system that do not exist anywhere in the dialing plan. i.e. 8327,8328,8329 etc. These numbers have never been programmed as directory numbers. I have searched through the route plan report .csv, they are not there. At one point when these numbers were...
  8. mia158

    Anyone using CCM 4.0 yet???

    I'm trying to get a copy and am interested in running it in a lab environment. I've also heard it will be available for the ICS7750.
  9. mia158

    HP0-516 Desktop/Workstation Maintanance

    I will be taking this exam soon. I just passed the Server plus. Does anyone have any recommendations for study material. I am an ASE. For some reason I am now required to get this. What should I be studying?
  10. mia158

    Server + exam format

    Does anyone if I can skip questions and go back to them. Any useful info on the exam would be appreciated.
  11. mia158

    Server + exam format

    I'll be taking the server + exam very soon. Has anyone taken this exam recently? Can I skip questions and go back to answer? Has anyone found any new study material they would recommend? I've read through the threads here and used the material discussed. Thanks.
  12. mia158

    Retreiving old calendar data

    We use Goldmine for scheduling appoinments in the field. Every month I submit a travel report to get reimbursed for the mileage. Whenever the appoinment on the schedule is completed, it gets closed. So, If I go into Goldmine to verify where I was for the month, I can't see any of the...
  13. mia158

    Call Manager Fallback

    I'm running Call Manager 3.2.2c spD on two blades in an ICS7750. The phones register with the Publisher which by default is listed as the secondary in the CCMGroup Default. They should be registering with the subscriber listed as primary in the default group. The network configuration on the...
  14. mia158

    Office 97, NT4.0, Sp6a, Unicode characters

    I've got a dozen mahines running Office 97 Sr2, NT4.0, SP6a. Some of the machines receive errors when opening any files that include spaces in the file name. I've read a KB article about this. It didn't explain what was happening in this situation, because I've got some machines that work and...
  15. mia158

    Removing Office XP

    Has anyone had to remove office XP? I would like to remove it and install Office 2000. I'vbe tried using the removal utility from the set up CD, I've also tried removing from the Control Panel. I haven't been able to remove it. Any suggestions. Thanks.
  16. mia158

    Local Profile not saving changes

    I have two users on a network using their local profiles. If they make changes to their desktops or to any apps, the changes are not saved when they log out, then back on.
  17. mia158

    Network Maintanence Suggestions

    Hi, I've got to create a list for network maintanence. I've started with a few of the basics, and would like suggestions. Basic Network Overview: 3 Compaq Servers Norton Antivirus ARCserve Backup 20 95/98/NT clients 3 HP network printers Exchange Outlook email clients Any suggestions would be...
  18. mia158

    dhcp client service not starting

    Working on a CPQ Armada notebook, if I do a complete shutdown the dhcp client service doesn't start. The service is set to start automatically. I try to start the service manually and get an error 2140 internal windows error. If I do a restart the service starts and network connectivity is...
  19. mia158

    Moving mail data from one hard drive to another

    Hi, I've got two hard drives set up in a workstation, one with W98 Outlook Express 4, and one with W2000 Outlook Express 5. On the W98 drive there are two profiles set up. I need to transfer mail Outlook Express mail data from both profiles on that drive, to the W2000 drive. I've set up two...
  20. mia158

    Error writing to LPT1 NO PAPER? Paper is there!

    Win 98, printer is Dot Matrix Panasonic KX P1624. After installing the printer I tried to print a test page from the printer properties page, and I get an error writing to lpt1, there is no paper, add paper then retry. There is paper in the printer. I've recycled power on the printer, tried a...

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