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Hi all was hoping someone could assist, I'm trying to dial into an Opt 11c using procom plus which typically works. Currently I'm at a site the has the cable modem, cable and a phone line, when I try to use the phone line it connects but i cannot communicate with the switch is there a setting...

Anyone have exoperience with ICD, does it do what it says?

I have an 81c supporting roughly 2200 clients and another with 1800 both have clients who sit both in San Francisco and Toronto. Toronto has and 81c running rls 5 and SF has and 81c as well. What i would like, would be to offer a solution utilizing the existing switches at both locations and...

I had a nephew get a hold of my BB curve 8310 which is an enterprise BB. Since then I've been unable to view any emails in subfolders or recent history, as recent as just yesterday. I've disable wireless reconciliation and tried USB to sync, the only thing that accomplished was getting the sub...

This is part II two to an earlier question about DISA which is working out fine "THANKS!" Below is a snapshot of how many T-1's we have, it was during an outage so most are DSBL, or are in a LCKO state but those are functioning T-1's If it's understood that with DISA 1 port inbound and 1 port...

I've never pursued this option but as our enviroment becomes more flexible the expecation for my option 81c is to do so as well. I currently have some sales engineers tasked out to develope a solution but wanted to see if anyone had any suggestions or seen an application like this in production...

I try as I can to set up low level troubleshooting scenarios to help myself move forward... My most recent has me stumped and I've looked into three manual IP Phones,succession 1000 element manager and bcm 3.0and I cannot find the resolve for this issue nowwhere so next best step..." The...

I'm trying to do two things here be proactive, and avoid those nights when its suppose to work smooth and don't. I'm installing a new OTM on a VOIP network.Is there any suggestions or circumstance that I should just be aware of,as best I can I just want it smooooooth!> Any insight is much...

THESE COME UP ALL THE TIME..SHOULD I BE WORRIED? AND WHAT WOULD BE A POSSIBLE RESOLVE? THANKS BUG4215 BUG4215 : 20 1 1 15 000090DF 036B3E74 00000C11 00000010 000016C7 00000000 0 000 00000 00000000 00000000 0 00000000 00000000 00000000 00000000 00000000 0000000 BUG4215 + 0066CDBC 00B4A8FA...

I have a user who is stuck in "local mode" I checked the BUID, the MOTN,and they matched. I also checked key 0 and key 1 and they also match. Was wondering if there was something I'm overlooking. Oh the TN and the IP addresses are ok when I press the four keys on the bottom of the screen. What...

I have a user who is stuck in "local mode" I checked the BUID, the MOTN,and they matched. I also checked key 0 and key 1 and they also match. Was wondering if there was something I'm overlooking. Oh the TN and the IP addresses are ok when I press the four keys on the bottom of the screen. What...

Below is a printout of a user I set up, the thought on this was on the physicl appearance. Looking at the screen you would see the primary number key 0 and the rollover would be on Key 3 this way the numbers and their rollovers would be from right to left. I seent his before in my travels or...

I need a little insight regarding an issue with my carrier, we have a Loop that contiuously locks out channels. We have an option 81c Here is the scenario. changed "layer 1 flag" from "yes" to "no" We brought circuits back up and tested: B-Ch was busied out by MCI and but showed as "idle" on...

I have a user that would like to see her call history of missed callers similar to the 39xx phones can someone please advise the checks and balances of this feature. thanks in advance

I recently inherited an IP enviroment. Is there a site or anything that'll show the tips and tricks, shortcuts...ANYTHING!!! This is the first time in my 10 year career that I've not had to use a punch down or program a phone..Getting kinda scary out here so any help or direction is appreciated

(Hope someone reads all of this) Well today was the first time ever I didnt use a punch down or program a DN to a phone, all I had to do was change the CPND. So as you all can imagine I'm scared especially when our primary tool has been taken out of the factor as well as what I know in...

I lost a shelf today and was wondering if there any suggestions as to how and combat this.before she went down we received two error msg's err020 and fhw000 among a few others but these two any help is appreciated thanks

I have an option 61c running release 25.30 I am trying to install a new PRI with the remote switch being a Lucent 5ESS I think that's right. problem is I cannot get the D-channel established I think it might be the dip switches is there a default setting for the switches on the card itself...

I have an option 61c running release 25.30 I am trying to install a new PRI with the remote switch being a Lucent 5ESS I think that's right. problem is I cannot get the D-channel established I think it might be the dip switches is there a default setting for the switches on the card itself...

Recently we lost the 1st and 2nd hold announcements on the ACD therefore based on the scripts, calls do not get a 1st or 2nd hold announcement and go right to music on hold if an agent in not available. The scripts are fine but the announcements are no longer recorded. I need to locate where...