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  • Users: granny1
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  1. granny1

    How do I determine what is really used

    I have inherited a large access database. This database has had very little maintance over the years. Basically no cleanup has been done just more additions. There are tables, query's etc that are no longer being utilized by the database. Does anyone have an easy way to identify the resources...
  2. granny1

    Help with Folder Structure

    I have a company report that I need to show in 20 regional folders. Is there any way that I can schedule this report to run one time and have the results show in the 20 seperate folders or do I have to run the report for each folder?
  3. granny1

    Text

    I have recently had Crystal 9 Installed. I am having a problem with the text field not displaying all the information needed. I thought that version 9 corrected this problem. Any ideas ? What am I missing ?
  4. granny1

    Problem With Totals

    I have a report that is doing a total on customer count by district, division. Within a district I have 2 locations with the exact same customer count. Crystal is including the first location but dropping the second with the same customer count. This is creating a big problem in my totals. Any...
  5. granny1

    How Do I Display a Message

    I have a report that allows users to select a parameter from a drop down list. If there is no data for the specified time frame I need a meesage to appear that displays a message something like "No Data available for the selected Department this reporting period". I do not want any of...
  6. granny1

    Automatically Export to PDF

    I have a number of reports that I need to save as Crystal Reports and I also need to export a copy to PDF format when the reports are run. Any idea on an easy way to do this ?
  7. granny1

    Stored Procedures

    I have several reports that I need to run based on start date and end date. I want to schedule these reports on Crystal Management Console. I need a way to provide dates in one central place and pass to all reports requiring this date field. Any Ideas ?
  8. granny1

    Printing Memo Field

    I have a memo field that I need to use in Crystal but it is only showing part of the data. How Can I show the entire field ?
  9. granny1

    Display Alert

    I need to display an alert if this period total=0. I have the following formula if Sum ({@ThisPeriodIncidents})=0 then"Complaint" (Complaint being the Alert) it does not display when sum is 0. Any ideas.
  10. granny1

    Need help to display A field

    I need help with a formula that will display cust count when no complaints are noted. My formula is ({LIT_Incident_Tracking.Create-date}>= {?ReportStartDate} and {LIT_Incident_Tracking.Create-date}<= {?CurrentEndDate} and{LIT_Incident_Tracking.Incident_Type}=&quot;Complaint&quot;) If...
  11. granny1

    Totals

    I have what should be a simple (total) but it doesn't work. I am trying to add a column of 5 for a total. I am using two databases in this report. Remedy, and Access. The count is being pulled from access. When I try to total the 5 specific records shown in my report. I am getting a total of the...
  12. granny1

    Need help with Formula

    Need help to cculate formula assigning values to data. 0-1.5=dissatisfied. 1.5.1 to 2.5(Not up to expectations.) 2.5.1to 3.5 Fair and arrive at an average
  13. granny1

    Formula Help Needed

    I need help in creating a formula for Company avg. per Location
  14. granny1

    Formula for past 24 hours

    I need help with a formula for all events that have occured within the past 24 hours. If I use Current Date -1 I get duplicate data.
  15. granny1

    Remedy On-Call

    I have setup a calender within Remedy to populate on-call support for Business hours 8 a.m. to 5.p.m. MON-FRI. After 5:00 the calender switches to the off hours support. The calender includes weekends and holidays these should be populating with off-hours support but it is not working. Any ideas?

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