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We are experiencing some issues with a small 5 office scn that we have setup. This is an established scn thats been working without issue and currently works 95% of the time. We recetly transitioned the internet circuit at all the locations and have noticed that when the data connection drops at...

Hi Everyone, We have been experiencing an issue for quite a while now. The issue is when someone calls into an ext and the ext is not answered the caller will hear a pause before the Vm Pro greeting is played. From the research and trouble shooting I have done on this problem I have concluded...

We are in the process of creating a new citrix farm of two servers both running server 2003. We are interested in creating a simple user load balance between the servers. We have the servers setup with citrix and both are in the farm. Our previous citrix setup used the ica clients to connect to...

Is there anyway to forward "blind" to an external number? I know how to setup forwarding unconditional and forward busy/no answer and they work, but the problem is they are all governed by the Allocated Answer Interval. When forwarding to cell phones this time will run out and the call will...

We are having a problem with our Auto Attendant/voicemail computer in one of our offices. The voicemail works fine, but our AA dies, rebooting the phone system does not solve the problem and we have to reboot the voicemail computer to get it back up and running. The auto attendant is setup with...