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  • Users: prtrost
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  1. prtrost

    Exporting Voice Item from Application Builder Fails

    Hello All, I'm using application builder for CallPilot build 5.00.41.46. We are migrating to Avaya Aurora Messaging soon and I would like to export all of our voice items to .wav files. Here are the steps I am taking: From DEFINE menu select Voice Item, Highligt the item and select edit...
  2. prtrost

    CS1000 ACD Interflow Not Working

    Hello, This is my first time trying this and I've thoroughly confused myself. My customer doesn't want any calls waiting in queue if all agents are busy. Ideally, if all agents are busy, they would like it to forward to a cell phone. I can't get it to work. Here is the latest perumutation I've...
  3. prtrost

    Agent ID's between 0001-9999

    Hello All, CS1000M 7.5. First I want to thank all the contributors to this site. I started in the telecom industry 3 years ago and I credit this site for helping me to excel. I am trying to input an agent ID of 0001 on key zero and keep getting a sch07308 and sch0730. 7308: conflicts with an...
  4. prtrost

    Distinctive Ring at Terminating Analog Set

    Hello All, I've searched hi and low with no luck. CS1000M Is there a way to add a distinctive ring to a 500 set? Thanks.
  5. prtrost

    i2004 changing MAC Address

    Hi, I thought I posted this once but can't find it now. If it's out here somewhere, sorry about the duplicate. I'm a novice telecom specialist. Im new at a Meridian CS1000 environment. Ok, got that out of the way. My problem is with a Nortel i2004 IP Phone at a remote location. The network...

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