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  • Users: bhelpdesk2005
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  1. bhelpdesk2005

    call display number

    hello I have a request where i am being asked to show a different call display number depending on what campaign gets dialled outbound. We need to set that number of course. Does anyone have any experience with this and may be able to help out? Thanks.
  2. bhelpdesk2005

    installing exchange 2003/active directory

    Hi I am just trying to install exchange 2003 and have just installed the basic active directory as a service on w2k3. However when i go through the exchange install checklist and run forest prep i get the below error. I pick forestprep as the "action" user. Can anyone help out please. thanks...
  3. bhelpdesk2005

    linksys router - pix

    hi can someone tell me what i need to do to get my pix to work with my linksys router. Is there any special configurations that must be done on the linksys - it's the wrt54g. i had the internet connection go to ethernet 1 and ethernet 0 go to my linksys router is this right? i tried the other...
  4. bhelpdesk2005

    emails being pulled locally

    Hi does anyone know what setting in exchange 2003 is doing the following and how it can be changed or stop. I have exchange 5.5 server. I run outlook 2000 on my work pc and outlook 2003 on my home pc. I connect via vpn and when I open outlook 2003 on my home pc it is pulling my emails from my...
  5. bhelpdesk2005

    pix 506

    hi i have a pix 506 that i would like to wipe out and re configure for personal home use. Can anyone offer some advice on how to do this? i don't have any of the username or passwords and will need to wipe the configs. Thanks.
  6. bhelpdesk2005

    getting the size pie chart

    hi - i am trying to get the pie chart that will give me the size in of the folder and how much is free. Can someone help me out kindly please. Thanks.
  7. bhelpdesk2005

    error messages definition - pbx

    Hi - can someone tell me what the below error codes mean please and what causes these errors. They are happening really frequently and causing "hell" on the pbx. thanks. 3752 3799
  8. bhelpdesk2005

    display error

    hi i am doing a display error and wondering what the statistics of the last 3 of 5 columns stand for, err cnt, err rt and rt/hr. thanks
  9. bhelpdesk2005

    map-d / cti link

    hi i am being told that i am overwhelming my map d which is causing a lot of pbx errors such as error 3775 - can anyone tell me what messages and if so how many total messages gets sent over the map d - currently i only know that my dialer sends this...is anyone aware of what else sends messages...
  10. bhelpdesk2005

    i.t management books

    hi - anyone have any suggestions. I have been managing for a couple years and would like to consult some books to improve my skills. thanks.any introductory books is fine as well - really concerned about metrics as well. thanks.
  11. bhelpdesk2005

    no beeps prior to call

    i am using genesys as my dialer and i have some stations where the agents do not hear a beep prior to them getting a customer on the line. Does anyone know what this is in regards to? thank you.
  12. bhelpdesk2005

    cross talk

    hi - do any of you know what causes cross talk. We sometimes get a span of when we can hear other people's conversations or something funky occurs like an outbound call ends up at reception. Any idea of what causes this? thanks.
  13. bhelpdesk2005

    radius server

    hi does anyone know what is needed in terms of hardware and software and the how to of a radius server. can this be used to have a nt domain controller trust a windows 2003 domain controller for authentication? thanks.!
  14. bhelpdesk2005

    on site tech support

    does anyone know how much on site/house call support calls go for?
  15. bhelpdesk2005

    what is covered in the ccna exam

    hi - just looking for some guidelines here - i have yet to take the exam but studying for it and would appreciate any tips. What switch and router models are covered and what topics do they place their concentration on? Thank you for your kind help.
  16. bhelpdesk2005

    dal vs. pri

    hi can someone explain the difference of a DAL to a PRI for me please and how they would be configured differently on a definity. thank you.
  17. bhelpdesk2005

    file lock

    hi is there anyway to prevent filelocks in foxpro? for example we have an agent locking up a file and as a result it freezes everyone. Is there anyway to free up that file without kicking everyone out of the program in order to do this? is there any programs that will tell you which user or...
  18. bhelpdesk2005

    dts lag

    hi i am having an issue with high latency when i try to perform over a t1 to another location. When i do a straight insert however it is much faster than an actual dts job. Does dts require a certain amount of free space to do its transformation and subsequent file transfer? If so does anyone...
  19. bhelpdesk2005

    outlook freezing

    hi does anyone know what causes freezing when a person tries to double click and open a mail or when creating a mail. This only happens when they use their nt profile to open their mail. Thanks.
  20. bhelpdesk2005

    slow transfer rate help

    hi does anyone know what can be done to increase transfer speed from xp to nt box? any settings that can be tweaked? thanks

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