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  • Users: uglog
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  1. uglog

    9608 VPN issue - Invalid Configuration

    I have configured our 9608 phone using the below configuration It appears to exchange keys and fails after 15 secs. The error is VPN Tunnel Failure - Invalid Configuration Does anyone know what this generic error actually means? Is there a way I can access the log files of the phone to see...
  2. uglog

    Users complaining about Internal call quality of new system

    Hi Guys, We have moved from Digital Avaya 2030 to IP 9608 handsets. Some users are complaining that the call internal and external call quality isn't as crisp and fluid as the digital handsets. We haven't change provider, still using ISDN30. Are there any changes we can make to improve the...
  3. uglog

    Visual Alerting for all extensions

    Hi Is there a way to globally set Visual alerting against all phones using IP Office Manager? Can only find the option via the phone itself, which isn't workable.. Press Select to select Options & Settings > Call Settings > Visual Alerting So basically when the phone rings, the user wants the...
  4. uglog

    AVAYA IP4602 display goes blank

    Hey Everyone Have a user that is advising that his IP4602 display goes blank every so often, and that rebooting the phone fixes the display. Reading on forums, it sounds like a firmware issue. Problem is I have ctried Googling IP4602 firmware download and cannot find anything, Also I have no...
  5. uglog

    Adding ext from another phone system to ring group.

    HI We have a ring group setup on our local Avaya Ip manager (192.168.0.4) , hunt group number 293. We want to add another ext to this ring group (e.g. 802) , but this ext (802) exists on another avaya system over H.323 trunk (192.168.20.10). We have tried to create a dummy user on local...
  6. uglog

    IP Office 4.2.42 not always storing outbound call in "ALL" tab

    Hi I have installed IP Office 4.2.42 on client PC (Windows 7 pro) and for some reason it's not always storing all outbound calls in the "ALL" tab this appears to be an intermittent issue , and generally happens on external calls. Is there anything that can be done to fix this?

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