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We've come across an old ATA and are able to make and receive calls froma cordless handset. However, to put calls on hold and do any other feature code, I keep seeing references to 'hitting Flass Hook (Link)' but I have no idea what this is! I know this sounds like a stupid question, but what...

We've added a T7000 phone to a 6x16 switchboard currently running only 7310 phones. The T7000 is a tiny phone with no screen. As soon as it is plugged into the socket the red light on the top blinks quickly, and the phone cannot be used to make or receive calls? Any ideas? The socket has only...

We now have six lines on our Norstar 6x16 system. Line 6 is the DND button. If we want to use DND, is there any way to use one of the two Intercom keys to operate as DND? The Intercom keys are not available when you use the button swap feature. Any ideas? Is there a feature code for setting Do...

We've taken delivery of an Analogue Terminal Adapter to add to our existing 6x8 Norstar switchboard. (I guess its ATA and not ATA2. Looks like its labeled ATA 1B) We would like to be able to answer calls on a cordless phone if possible. Transferring calls is not such a requirement, but if this...

In a nutshell, as you start dialing for an outbound call on line 5 it makes a 'DEAD' tone. We have a Norstar system with max 6 lines and 8 extensions. I have added the 5th line to the system after a period without it. It has a different number to the rest to allow outbound calls. We dont...