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  • Users: bwspy11
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  1. bwspy11

    Masking Outbound Caller ID

    Can you hide or mask the caller ID from a POTS line using any line in the Outbound Pool. The carrier, in this case is AT&T/SBC. Is there a setting to not either send the caller ID, or outpulse just the main number on all POTS lines used.
  2. bwspy11

    NORTEL MICS/ICS/CP 150 VENDOR LIST

    Not familiar with the Nortel ICS/Call Piot 150/Call Center stuff. Can anyone recommend vendors who are extremely good in explaining and programming this equipment. Would be in the Chicago area.
  3. bwspy11

    Call Pilot 150 External Transfer Completed Then Disconnect

    I'm used to programming in a Centigram/Fujitsu environment, so I'm banging when it comes to the Call Pilot 150. I can get the CP 150 to perform a successful external transfer to the number I filled in the field. Using the link transfer back ou the CO line. After the CP dials my other office...

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