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Hello, I have a few bulletin board mailboxes set up off of an auto attendant. My question is how do I force the call to disconnect after the BB message is played/heard? Currently the message plays and then it is dead air. Thank you

Hello any help would be great...I am trying to set up the ability to transfer from an auto attendant in intuity audix to a station on definity (V11) that is on remote coverage to a cell phone. The intuity seems smart enough to see that the station is set to forward off site and it will not allow...

Hello, previously on our Audix system when a subscriber was set up the # sign was the initial pasword automatically set as the default. Some how this has been changed. Does anyone know how I would change this back so when adding a subscriber the # sign is the default password.

How does one locate in the switch which phones/jacks had been set up as power fail devices? ETP devices? Is there a command to find these? Any help is appreciated thanks

Hello, the problem is on our spell by name AA, a users name comes up twice. After spelling out the last name, system prompt is press 1 for user A, press 2 for user A. When you press 1, you get an invalid extension notice. When you press 2 it transfers correctly. I believe the first name...

System Definity G3SI...The send call button was flickering on users phone when pressed and not activating. Phone was an old 8410D, swapped phone with a 6408D+. The same result, it would not take by pressing the designated button on phone or by the FAC code. Tried a busy and release of the...

The system is a Definity G3SI. This problem has just recently popped up with no changes to our routing or trunk configurations. We have 20 credit card machines dialing a TF number during events on site. The cc machines are unable to complete transactions at heavy usage times, they claim they...

System: Definity G3I V11 One of my cor's has "group controlled restriction" set to active....How/where do I change it to deactive?

Looking for best approach. My site will have a power shutdown for 12 hours. My question regarding the Definity PBX is to let it shutdown on its own when the power goes out and the ups dies down. Or to manually shut it down prior to the power going off. With manual shut down is it best to unplug...

System..Definity G3I V11...Voicemail Intuity audix. My question is how does the relationship work between the night service button on the att. console and the night service message auto attendant in Intuity. Specifically I do not see where you would designate a new destination on the att...

system...g3si v11. this hunt group is set up as ucd-mia. ACD is no queue is yes vector is no. My question is will a call hunt for the next extension/agent when it hits a ring no answer at its first stop...or does it only hunt if the first stop is active on another call, or in SAC mode? It...

Hello, is it possible for a message in audix to be left in two mailboxes at the same time. Example: a call or a forwarded message to the ceo's extension that ends up in the ceo's audix mailbox, also ends up in the admins. audix mailbox as well?

If any one can help. A certain 800 number when dialed from our site is denied with a fast busy signal. When doing a list trace station, it shows: denial event 1190: ISDN no circ/chan avail. What is denial event 1190? Not a problem with other tf numbers, and they use the same trunk group Thanks

I may be missing something obvious, but any suggestions could help...Have a 6408+ with bridged apprs. for another users phone. cordless headset(plantronics cs50) connected to first user. When first user selects dial tone from headset it picks up the bridged appr.line not the headsets phone line...

Will it, or how does one make a call disconnect after listening to a message from a bulletin board mailbox on audix?? Is there a setting in the subsciber screen?

I have a DID terminating to a VDN. Can I view in PBX what trunk the calls are coming in on to that VDN?

any idea of the cost going from G3SI V6 to current version??

If any one can help...I have a number in a route to step in a vector. It is not a station, or another VDN, and does not come up with the "list usage command"..any other place to look to see what this number is??? thanks

Any ideas what an upgrade from Definity g3 v.6 to current release is around?....Also what would this switch be worth on the secondary market if we would try to sell it? thanks

If anyone has an idea for this. G3I V11...I have a 5 digit AAR, going through a route pattern with 3 trunk group options. The calls will not route through the first option..the trunk I want them to use..they use the second option. If the call is placed using 11 digits, it uses the trunk group it...