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How is it set.

Set up ATA and can dial to other extensions, but can't dial to it. Also can't get to external dialout line Followed instructions but no luck Is there a FAQ on this?

Working on an older system. Shutdown for move. Probably 1.0 SW. It's the older software with 1. General, 2. etc. Components are MICS, Flashtalk, 2 7310, 1 7324. Line 3 doesn't show up on the main unit (7324) which has ring and appear for all 3 lines. I can get lines 001 and 002 on this set...

Went into F982 and changed AA ext to 22 Still no luck it rins at 21 when I press "0" at the AA outgoing message? What am I overlooking?

Nortel 0x32 with 12x0 Call pilot 150 with basci Call center software Sometimes callers looking for specific extension get AA "you have reached an invalid extension" repeat the extension dial and you get through...n the person at the extension was not on the phone when the call does come...

The auto attendant stopped working...any ideas on how to restart it?

Any suggestions.

I am new to Cinphony. I have an old MICS, with 20 lines and 48 exts. I have an application module with a ACD with 16 ports The system is crashing or the calls are not getting through, Average call volume in/out is 1200 calls per day. Is this the end od this units life at this volume Can a...

Which is the right forum to post Cinphony Call Center questions?

I am relatively new working with AVAYA partner...have a situation with a system with Processr 4.0 upgraded to 6.0, VM 5, two 308's. The cards are out of order. I have read, the VM should be on the right of the Porcessor...it is immediately left and the second 308 is on the right of the...

I am relatively new working with AVAYA partner...have a situation with a system with Processr 4.0 upgraded to 6.0, VM 5, two 308's. The cards are out of order. I have read, the VM should be on the right of the Porcessor...it is immediately left and the second 308 is on the right of the...

Users don't see the caller unless they push a button. Any way around that?

Can I upgrade the software?

Anybody have a installers manual for this...does anybody know the voltage for the power supply?

I am new to Avaya...have lots of Nortel experience and need variety...so bear with me. Trying to get 24 extensions on Partner Have 5-slot carrier, 4.0 Processor, VM module, 2 308EC modules. Can't seem to get more extensions. Is there a

Can I get a picture of the settings on each extension?

Just started learning Avaya...know Nortel well Need to stop the 1st line ringing in ext 24