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Have I lost my mind? Norstar MICs Rls 7.1 with 2 Caller ID Cards and 5 each Analog POTs lines 16 each T7316e Sets I have 2 Sets that have all 5 Lines set to "Appear and Ring" The other 14 Sets are "Appear Only" on all 5 Lines Caller ID works between the First and Second Ring on the "Appear &...

It has been a long time since I've had to work on these Last time I used a Laptop with Windows 98-SE Of course I don't have anything that old anymore I have a copy of the Admin Software. And of course it doesn't reference any PC's newer than Windows 98. Has anyone had any luck loading and...

Scratching my head Extension 27 and verified it is 27 I have Automatic Line Selection set to go to Intercom first Have even removed the line appearances from 27 But when I go off hook it always goes to Line 1 And if someone is on line 1, it interrupts their call I turned privacy on for all...

Thanks Guys Thought they were crazy. I've never seen an ACS work the way they say it did. Went on site again today and told them it can't be done. And to explain the scenario to me again. Wouldn't you know it. The Owner was there and they changed their story. The Boss said he wants it to Ring 3...

Customer swears that this is how their system use to work. 4 CO lines All 4 Lines Ring immediately on Extension 10 for 3 rings Then Rings 3 times on Extension 12 (extension 10 no longer rings at this point) Then Rings 3 times on Extension 15 (extensions 10 and 12 no longer ring at this point)...

I have used Source Numbers on several systems with Embedded Mail. For users to have access to other voice mails by using either "V" or "U" plus the extension number depending on the circumstance. But I have run across a system with 9.0.1100.1003 with Embedded Mail that will not work. I can only...

I guess a better scenario would be better Call rings into the AA They choose either option 1 or 2 Option 1 takes them to Hunt Group 126 Hunt Group 126 Group empty VM Enabled Queuing off No Overflow. Option 2 takes them to Hunt Group 127 Hunt...

IP500 V2 9.0, 2 each Combo Cards, 5 each Analog Trunks, Embedded Mail and all 1416 Sets I have 2 Hunt Groups Built Phantom User (without Voice Mail) in each Group Queuing Turned On Voice Mail Turned On Pass Codes Set Voice Mail Answer Time is Set to 1 Second My problem is that once I dial...

Thanks guys Tried swapping cross connects and no change. Problem stays on 1 and 2 Did the reboot again and no change I'll try Apersons and Ragnorak solutions this Friday when I go back After reading these thoughts my mind went back a few years on a DSX40 that had similar issues. Turned out to...

New SL1100 Install. Using 5 Analog CO Lines and 6 Digital Sets. And only happens on CO 1 and CO 2. Doesn't matter if it's an inbound or outbound call or Handset or Speakerphone. Happens usually within 2 to 3 minutes of the call. While talking on the NEC side, they lose the background noise from...

Thanks. I will call Avaya this morning and have them reset it

OK guys, I haven't had to touch one of these in a long time. We have everyone moved to IP Office now. However inherited a new customer today out in the middle of nowhere. They have an ACS 6.0 with one 308 card and a Partner Messaging 6.0 with a 4 port card. Initially I went down to survey to...

Thanks. That was it. They should change that to say "07-Conversstion Recording Announcement". I looked every where yesterday except Program 47. I figured it we be a system setting and not a personal mail box setting. Thanks once again

I have a new SL1100 and the customer decide at the last minute today that they want to be able to record conversations a will. I have placed a "Record" Button on the phones that need this feature. And I have those recordings saved to their individual Voice Mail Boxes. The only thing they want...

Thanks. First problem solved. I will start a new thread for my second problem

Ok guys, This is my first NEC SL1100. I seem to have everything working properly. Except for the following: We have a Routing Mail Box built giving the caller two options for dialing. Press "1' (transfers them to Virtual Extension 126). Press "2" (transfers them to Virtual Extension 127). The...

Had something similar to this today. Would not let me change from Standard to Basic. No matter what I did. Then checked my Manager while I was logged out. Underneath the Preferences option I found that the newly installed Mangager had both the Basic View by Default and Standard View by Default...

Heads up!! You may have trouble if you have any analog devices attached to the IP Office. We have had to bring POTs lines back in for Fax, Credit Card Terminals and Postage Machines. AT&T finally admitted that analog devices will not work properly on the Flex.

Thanks Guys. I got it working. Didn't want to upgrade to 9.1 because of issues with the LVM Utility having an issue. This customer is always changing his recordings. Built Short Code *608 Auto Attendant to AA:After Hours Built Phantom User 150 / Voice Mail=Off / Forwarding= Unconditional to...

Avaya IP Office 500 V2 9.0.300.949 with Embedded Mail Has Avaya come up yet with a button to toggle back and forth between Day and Night Service when using Time Profiles yet? My day route rings HG200 (4 sets ringing Collective) and then rolls to my AA:Day (which has inactivty set to 1 second...