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  1. mlozoveanu

    Help - upgraded to 7.65 from 7.5 -

    Use the Compatibility feature from IE (any release) to avoid downgrading IE to the right version.
  2. mlozoveanu

    real time displays not populating

    Not too many options, unfortunately AACC CCMA Real Time Displays are slow to launch, timeout, and do not update frequently Doc ID: SOLN222041 Version: 1.0 Status: Published Published date: 27 Feb 2013 Author: Daniela Castillo Details Real Time Displays stop updating every 4...
  3. mlozoveanu

    Maintenance Sopho Is3000

    Hello, Newbie with this kind of system and I have access via telnet, but missing the user credentials. Old maintainer can't provide the credentials as are related to maintenance software and they paid for it and to have access I need to buy the maintenance software. My questions are: - which...
  4. mlozoveanu

    Octel 250 Serial Alarm

    Thanks Ken! Can you provide more details for both options?...here on in private.
  5. mlozoveanu

    Octel 250 Serial Alarm

    Hi Guys, I will have a few Octel systems under maintenance and I need to monitor these systems over serial interface. Can anybody help me with a document related to Octel 250 serial alarm? Any feedback will be appreciated. Thanks!
  6. mlozoveanu

    Meridian Mail 12 default password

    Issue sorted using TTY reset procedures. Thanks @Firebird for your advise.
  7. mlozoveanu

    Meridian Mail 12 default password

    Hi Guys, I have a MM rls 12 with unknown password and reset to default password using tape drive and tape for rls 13, as 12 is missing. Received the message: "System Administator's Password has been reset to the default Please reboot your system into full service Shutding down tape server"...
  8. mlozoveanu

    1140e firmware 0625C7J "stuck"

    You have also FW Authentication Failed on IP phone display or similar?
  9. mlozoveanu

    CS1K to Hipath tie issues

    Ups...my mistake..I didn't read very well..so ignore :)
  10. mlozoveanu

    CS1K to Hipath tie issues

    LD 15 - EXTT and FTOP
  11. mlozoveanu

    CS1K to Hipath tie issues

    Check trunk to trunk connection in CS1K
  12. mlozoveanu

    what software version is it?

    The version is very old and if you want to reinstall you must use the same rls 23.37.
  13. mlozoveanu

    DASS2 status

    Many thanks Gibblett!
  14. mlozoveanu

    Agent License Utilisation Report

    Make a daily agent report and count the number of agents per day to see.
  15. mlozoveanu

    DASS2 status

    I have to make a site survey for a PABX from UK, and they aren't using E1 - ISDN or QSIG, but DASS2 and I never worked with DASS2. What I need is to print the status of the DASS2 cards and I don't know from which overlay. Can anybody help me? Many thanks!
  16. mlozoveanu

    convert wav to mmf in MPS 1000

    Using PeriStudio you can cut/delete/modify the mmf file without converting to wav file. If you have the wav open the PeriStudio, open the vocabulary, then import the new wav, must have the same name, delete the old file, then save the vocabulary. In both cases you need to update the new vocab...
  17. mlozoveanu

    convert wav to mmf in MPS 1000

    Try using PeriStudio!
  18. mlozoveanu

    SDNs in Callpilot. CDNs vs ACDNs

    Your CDN was configured on CP by Configuration Wizard Setup. In this way, CallPilot controls the CDN.
  19. mlozoveanu

    Busy forward of CDN members to another PLDN when all agents are in calls ?

    The overflow of the ACD can be done to another ACTIVE ACD queue. Active acd queue means minimum 1 phoneset configured on that ACD and with agent loggin. The overflow doesn't worked for a DN/PLDN.

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