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  1. diegosaletti

    outbound calls ACCS X IPO

    Hello Guys. Anyone can help me showing how to configure a outbound calls on ACCS with IP Office. I already create the campaign and activated, but the call do not occur. Thanks!
  2. diegosaletti

    See all references to a VDN

    I dont know if I understood you, but you need to know wichy extension or adjunt is using a especific VDN? If yes, you can use the command "list usa ext (number of VDN).
  3. diegosaletti

    No ringback between IP Phones

    Hi guys. I have a customer that when make calls between ip phones (1608) the extension "A" doenst have ringback, but when the call is stablish the sound works perfectly. The both sides are hearing. Both extensions are in the same IPO v2(8.1). Those issues do not happen between IP phone x...
  4. diegosaletti

    Annoucement Issue

    Hi guys! I have a annoucements that are not heard, this annoucements make parts of the audio-group. When I make a call, this keep ringing about 40 seconds before the announcement playing. This issue is intermittent, hour the annoucement is heard directly, hour is not. Any ideia? tks!
  5. diegosaletti

    Denial Event 2121

    Hey guys, I have a customer with CM 6.3.11. I'll try explain my problem. When the agents try to login on avaya hardphone the CM receive the denial event 2121: Oth agt using this logid, but the agent status is unstaffed on the list agent command. Nobody is using this login ID. To resolve...
  6. diegosaletti

    VPN on 9608 phone

    there any phone that support the authentication type EAP-MSCHAPV2?
  7. diegosaletti

    DID calls not ringing

    Hello eartel! Whats the monitor shows to you?
  8. diegosaletti

    VPN on 9608 phone

    There any phone that support this protocol?
  9. diegosaletti

    Block Calls via SCN

    Your last tip Gunnaro.
  10. diegosaletti

    Block Calls via SCN

    Hello guys! Thank you very much, that configuration works!!!
  11. diegosaletti

    VPN on 9608 phone

    Tks gwebster!!! :) Do you have any Avaya document of that? I need to explain this for the customer.
  12. diegosaletti

    VPN on 9608 phone

    hey guys!!! The 9608 phone support IKEV2 protocol in VPN? I can't find nothing in the manuals. Tks!
  13. diegosaletti

    Block Calls via SCN

    Tks Pepp77 and Gunnaro I'll try this e then I notice you.
  14. diegosaletti

    Block Calls via SCN

    We have a customer with IP Office R9.0, Site A and Site B with SCN. The director of the site A wants to block calls to your extension only from site B, so, any call from site B to yout extension will be forwarding for your secretary, and any call of his site ring in your extension. I thought...
  15. diegosaletti

    External Call directly from call log

    hello. I have a custumer with CM6 and he wants make a external call directly from your call log in your phone 96XX. I have tried from AAR, but doesnt work. how I can make this work? Any Ideias? Tks advanced!
  16. diegosaletti

    Block Extension IPO500

    need to find a way to enable the user to lock / unlock and change this password at the extension. tks.
  17. diegosaletti

    Block Extension IPO500

    it is possible the user to change their own password sagbab?
  18. diegosaletti

    Block Extension IPO500

    Tks sagbab! I'll try this! one question: Is possible to have a password for each user through account code? because I can do it for authorization code. tks!
  19. diegosaletti

    Block Extension IPO500

    I'm sorry, I think I was not clear enough. What I really need is block external calls, in other words, when this user make a external calls, the system request a password this user to liberate this call. If not possible block internal calls no problem, i'll say to customer that is not...
  20. diegosaletti

    Block Extension IPO500

    more information: I can't use login/logout, because when this feature is activated (block extension), the extension have to receive calls.

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