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  1. dencom

    Avaya Push Notification Provider server certificate update

    Just wanted to share this quite relevant information. If you are using Workplace and the Apple Push Notification Services, you have to act now. Read the article here: https://support.avaya.com/ext/index?page=content&id=SOLN384003&viewlocale=en_US
  2. dencom

    MS SQL integration with VMPro

    one would think that Avaya would support this, but it is not. Just use postgress. We use that all the time.
  3. dencom

    Salesforce CTI plugin Avaya partner for Avaya IP Office

    https://www.ilink.de/tcsfdc/index-en.html
  4. dencom

    SBC under KVM (proxmox)

    Hi, we have the same question here. Did you manage to get it installed with the QCOW2 file? Thnx, Arnoud
  5. dencom

    Voice quality issues after upgrade to 11.1 FP2

    SOLN368452 1-way distorted audio for remote workers using J100 series phones and IX Workplace SOLN368512 IP Office: Remote workers on Avaya Workplace receive Choppy Audio after upgrade to 11.1 FP2 Both issues are solved with the shared CP. So you need to be on 11.1 FP1 SP1 before applying this cp.
  6. dencom

    Voice quality issues after upgrade to 11.1 FP2

    We deployed the CP today and in fact, it does solve the problems for J-series & Workplace. You can download the CP here: https://docs.zohopublic.eu/file/7okxw87ef070e6da74b7fa2b917c98c9244eb
  7. dencom

    Voice quality issues after upgrade to 11.1 FP2

    Hi, see these articles, known issues and CP's available. https://support.avaya.com/ext/index?page=content&id=SOLN368452&viewlocale=en_US https://support.avaya.com/ext/index?page=content&id=SOLN368512&viewlocale=en_US We haven't deployed the solutions yet.
  8. dencom

    Voice quality issues after upgrade to 11.1 FP2

    Hi All, Just to let you know, we experience this as well. We have been playing with codec today and for us, selecting ulaw for remote extensions makes a big improvement. Ofcourse it's not ok at all. We will raise a ticket today.
  9. dencom

    Upgrade from 11.0 windows to 11.2 linux? No OK button on restore?

    hi, we ran into this issue as well. It's a known issue. Please refer to: https://support.avaya.com/ext/index?page=content&id=SOLN362993
  10. dencom

    IP500 LAN Lock UP

    We had this issue as well this week (IP406V2). Downgraded to 5.0.15 and it's working fine again. 5.0.18 on a 412 is running without problems (so far...)
  11. dencom

    Call acct software

    CallReporter can.....but reports are only in dutch at this moment. check out callreporter dot nl to get an impression (>> rapport overzicht). all is based on plain SMDR files. Regards, Arnoud
  12. dencom

    IP Office 500 SIP trunk re-registration

    There is a special build for this issue, created per my request. The build nr is 4.2(172202). We had the same problem with Voiceworks (and Asterisk). It's kind of a long story but the bottom line is a 'bug' in the sip messaging, specifically Cseq numbers which should be incremented in...
  13. dencom

    Delay when answering phone

    there is a special build for this problem 4.2(112001) You can than add in the nouser a special command "VMAIL_WAIT_DURATION=100" 100 is in msec. may be this special cmd also works in the latest release, haven't tried it.
  14. dencom

    Status of VMPro user defined variable on DSS key??

    Hi, Is is possible to get the status of a VM Pro userd defined variable visible on a DSS key? We often make exception rules in VMPro which can be activated by a shortcode. We would like to see it's actual status on a DSS key..... Any ideas? Arnoud
  15. dencom

    Need info on the 16xx / 17xx handsets.

    I have one site running with app. 30 1608. They work great and customer is really happy with the phones. They worked also with the 5610 before, but they abs. prefer the 1608. Arnoud
  16. dencom

    Why did they break the use of 96xx

    Hi, Running ip500 4.1(15), vmpro 4.1(42) and conference 3.2.15 Apps are running on a windows 2003 server sp2. I can schedule a conference, i get the emails with all info in them, but when i dial the conf bridge and enter the conference id, it says 'conference ID not valid'. In fact, when i...
  17. dencom

    Why did they break the use of 96xx

    Please send it to info at dencom dot nl Thanks! Arnoud
  18. dencom

    Why did they break the use of 96xx

    Does anybody have a firm Avaya statement regarding the 1600? Spoke to Avaya today here in Holland and they say that they have no news regarding the availability of the 1700 series, other than it will be in november... Regards Arnoud
  19. dencom

    4.2(4) / 5610 problems

    hmmm... I Took over this case after my holiday...I should have checked this: Out of band: checked Direct media path : checked Compression Mode : auto I will change the last 2 items this evening. Still don't understand the "Authenticate: Encryption data is not mached" error. Regards Arnoud
  20. dencom

    4.2(4) / 5610 problems

    yes...all phones are running 2.8870

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